Live
Read more

Clinic Type

Family Medicine

Address

16515 Meridian Ave East, Suite 104-A, Puyallup, WA 98375

Phone

253-792-6650

Email

annualgiving@multicare.org

Opening Hours

Monday - Friday: 8am - 5pm

Emergency Care

If you are experiencing a life-threatening emergency, call 911.

Services Offered

  • Primary Care
  • Comprehensive health care for adults and children
  • Wellness care
  • Treatment for common illnesses
  • Chronic disease management
  • Regular physicals
  • Prescription refills
  • Vaccinations
  • Screenings
  • Family planning and contraception
  • Health problem consultations
  • Care coordination with specialists

Team

  • Doug Smathers — MD
  • Erik Willis — DO
  • Jessica Greb — ARNP
  • Michelle M. Thurman — MD
  • Srinivasa Meka — MD
  • Starr Matsushita — DO

Insurance & Payment

Languages Spoken

  • English

FAQs

Make an appointment

Schedule Online (link provided on site) and call 253-792-6650.

Doug Smathers, MD

Not Accepting New Patients.

Current patients

Book an appointment using your MyChart account. Sign up for MyChart if you don't have an account.

Emergency

If you are experiencing a life-threatening emergency, call 911.

Call to make an appointment

253-792-6650 (Call to make an appointment)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.7 out of 5 stars (124 reviews (aggregated for MultiCare Primary Care Puyallup))
  • BestProsInTown: N/A (20 reviews cited) (20 reviews)

Patients praise

  • Physicians and providers described as caring, kind, and knowledgeable
  • Supportive nursing and lab staff reported by many patients
  • Strong patient-provider relationships built over many years
  • Helpful and professional front desk receptionists

Common complaints

  • High provider turnover causing disruption to patient care
  • Difficulty scheduling appointments in a timely manner
  • Long wait times for appointment availability
  • Instances of alleged clinical negligence or poor procedural experience

"I love Dr Thurman and her nurse, they always take good care of me. The whole clinic is staffed with caring and professional people."

Google (via haogiayensao.com)

"I made an appointment to see an ARNP and was told I couldn't get in to see her for over a month... Two days before my appointment a receptionist called and said the ARNP was leaving early and she was cancelling my appointment."

A Better Place Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Puyallup

Puyallup, WA·Family Medicine

Franciscan Medical Clinic – Puyallup is part of Virginia Mason Franciscan Health (VMFH), a nonprofit health system serving the Puget Sound region. VMFH operates 11 U.S. offices and hospitals across Washington, including in Tacoma and surrounding communities. VMFH provides comprehensive hospital and outpatient services through its network, with a mission to deliver compassionate, quality care to diverse communities. The Puyallup clinic would be one of VMFH’s local care sites under the Virginia Mason Franciscan Health umbrella, supported by VMFH’s larger system, Bailey-Boushay House, and Benaroya Research Institute. If you’re seeking Franciscan Medical Clinic services specifically in Puyallup, you’ll find VMFH’s Puyallup location within their Washington footprint, supported by VMFH’s nonprofit, patient-centered care model.

VerifiedOnline booking
Puyallup, WA·Family Medicine

Sound Family Medicine is a privately held, physician-owned medical practice with 7 offices across Pierce County, including Puyallup and Bonney Lake, WA. Established in 1984 and headquartered in Puyallup, it provides primary care and urgent care services, along with telehealth options. The clinic operates in the Medical Practices industry with about 93 employees and roughly $21.4 million in annual revenue. Nationally, it serves the Tacoma area and surrounding communities for over 35 years, and maintains multiple Puyallup and Bonney Lake locations for easy access to care. If you’re looking for a local, physician-owned clinic offering primary and urgent care in Puyallup or Bonney Lake, Sound Family Medicine is a longstanding option.

VerifiedOnline bookingSince 1984

See all family medicine clinics in Puyallup

Comparing your options?

See other family medicine clinics in Puyallup, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics