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About

Sound Family Medicine is a privately held, physician-owned medical practice with 7 offices across Pierce County, including Puyallup and Bonney Lake, WA. Established in 1984 and headquartered in Puyallup, it provides primary care and urgent care services, along with telehealth options. The clinic operates in the Medical Practices industry with about 93 employees and roughly $21.4 million in annual revenue. Nationally, it serves the Tacoma area and surrounding communities for over 35 years, and maintains multiple Puyallup and Bonney Lake locations for easy access to care. If you’re looking for a local, physician-owned clinic offering primary and urgent care in Puyallup or Bonney Lake, Sound Family Medicine is a longstanding option.

Clinic Type

Family Medicine

Address

3908 10th Street SE, Puyallup, WA 98374, US

Phone

2538485951

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes

Services Offered

  • Walk-in clinic
  • Telehealth / Video visits
  • Primary care
  • Family medicine
  • Pediatrics
  • OB/GYN
  • Gynecology
  • OB/GYN Family Planning
  • Senior health
  • Vaccinations
  • Laboratory services
  • Wellness physicals
  • Mammovan
  • Physical medicine and rehabilitation
  • Office-based procedures
  • Care management
  • Work injury
  • Pharmacy
  • Senior clinic
  • Maternity
  • Vasectomy
  • Physiatry

Team

  • Sound Family Medicine team, Independent practice; physician-owned; 40 years serving community — Providers/Doctors

Insurance & Payment

Not specified

Languages Spoken

Current Offers

Now accepting new family medicine, OB, maternity, gynecology, vasectomy and physiatry patients

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.1 out of 5 stars (Puyallup location) (24 reviews)
  • MapQuest: 2.0 out of 5 stars (43 reviews)

Patients praise

  • long-term relationships with providers (over 10+ years)
  • friendly and helpful staff (some reports)
  • knowledgeable doctors who listen well (some reports)
  • comprehensive family medical services

Common complaints

  • billing issues and extra charges for physicals
  • rude or inefficient front desk/reception staff
  • difficulty getting appointments and long wait times for new patients
  • poor communication or perceived lack of care from some providers
  • cancellations and disorganized scheduling experiences

"We love sound family. We have been going there for over 10 years and we look forward to seeing our doctor at every visit; her plus the m.a. make every visit so positive."

Loc8NearMe user review

"My appt was cancelled when I was on my way to the appt. ... I get to the walk in clinic and I'm then told my son cannot be seen for his referral. This is unacceptable."

Solv health patient review

"Receptionists are rude. No urgency for refill requests, even for important medication needed daily."

MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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