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About

Mount Sinai Department of Urology (Mount Sinai Health System) offers comprehensive urology care in New York, with a focus on robotic and minimally invasive surgery for prostate, kidney, and bladder cancers. The department boasts one of the country’s largest urology staffs (over 190 physicians) and extensive programs including specialized men’s, women’s, children’s, reconstructive, and transgender urology. Notable strengths include a leading robotics program, the Kidney Stone Center, genomic testing for personalized prostate cancer treatment, and extensive research, education, and clinical practice since 1852. Services are available at Mount Sinai Hospital in New York City, with broad patient access and scheduling via 212-241-9955 or main hospital lines. Key topics: robotic surgery, minimally invasive treatments, cancer care (prostate, kidney, bladder), kidney stone prevention/treatment, personalized genomic-guided therapy.

Clinic Type

Urology

Address

1425 Madison Ave, New York, NY 10029, US

Phone

+18006374624

Email

international.services@mountsinai.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Technology & Equipment

  • DaVinci Xi robotic system
  • UroLift
  • Endoscopy
  • Percutaneous procedures
  • Laparoscopic surgeries
  • Robotic-assisted urologic surgeries
  • GreenLight laser photovaporization of the prostate

Team

  • Mount Sinai Doctors in Queens Urology Team — Urology physicians and clinicians

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care (Dr. Jeffrey Sandhaus): 4.0/5.0 (15 ratings)
  • WebMD Care (Dr. Marc Schumer): Average positive ratings mentioned (specific score not listed) (37 ratings with 12 reviews)
  • Healthgrades (Dr. Fatima Husain): 3.6/5.0 (18 ratings (17 reviews))
  • WebMD Care (Dr. Edmund Mandel): 4.0/5.0 (29 ratings (1 review))
  • Birdeye (Mount Sinai Urology Associates): 2.1/5.0 (10 reviews)

Patients praise

  • Physicians are frequently described as professional, knowledgeable, caring, and thorough in their explanations
  • Many patients express high satisfaction with the quality of medical care provided by specific urologists
  • Staff are sometimes noted as friendly, efficient, and helpful, particularly when assisting patients with disabilities or special needs

Common complaints

  • Patient-reported administrative issues, including difficulty with appointment scheduling and cancellations
  • Concerns regarding staff communication, professionalism, and perceived lack of empathy in some departments
  • Reports of long wait times for clinical visits and procedures

"Dr Schumer was one of the best, considerate and most knowledgeable medical professionals I have dealt with in over 40 years."

WebMD Care - Dr. Marc Schumer

"Admin, some staff, and reception lack empathy and a patient-centered approach. There appears to be poor internal management."

Birdeye - Mount Sinai Urology Associates

"The lack of professionalism, empathy, and urgency from several staff members was appalling. I hope hospital management takes this feedback seriously and works to improve patient care and staff behavior."

Clinic4All - Mount Sinai Queens

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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