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Clinic Type

Urology

Address

Phone

1-844-NYC-4NYC

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Technology & Equipment

  • da Vinci Surgical System
  • robotic surgery
  • minimally invasive procedures

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6/5 stars (903 reviews)
  • Yelp: 1.9/5 stars (85 reviews)
  • U.S. News & World Report (Patient Experience Score): 3/5 stars (Not explicitly stated total, based on surveys from October 2023)

Patients praise

  • compassionate approach of specific physicians like Dr. Habib
  • cleanliness and hygiene standards within the facility
  • effectively multilingual staff and interpreter services
  • high willingness to recommend the hospital in some patient surveys

Common complaints

  • prolonged waiting times for services like bloodwork and emergency care
  • unprofessional behavior among some staff members
  • chaotic ER environment perceived as unsafe or emotionally taxing
  • inconsistent communication regarding scheduling and medication management

"I want you to understand the care and attention we get at this Hospital thank you for your commitment to serve our community. Without their commitment I probably would not be here today."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mount Sinai Department of Urology (Mount Sinai Health System) offers comprehensive urology care in New York, with a focus on robotic and minimally invasive surgery for prostate, kidney, and bladder cancers. The department boasts one of the country’s largest urology staffs (over 190 physicians) and extensive programs including specialized men’s, women’s, children’s, reconstructive, and transgender urology. Notable strengths include a leading robotics program, the Kidney Stone Center, genomic testing for personalized prostate cancer treatment, and extensive research, education, and clinical practice since 1852. Services are available at Mount Sinai Hospital in New York City, with broad patient access and scheduling via 212-241-9955 or main hospital lines. Key topics: robotic surgery, minimally invasive treatments, cancer care (prostate, kidney, bladder), kidney stone prevention/treatment, personalized genomic-guided therapy.

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