Beth Israel Lahey Health Primary Care – South Main Street
Primary Care • Randolph, MA • Since 2019
About
Beth Israel Lahey Health Primary Care – South Main Street Randolph is part of the nonprofit healthcare system Beth Israel Lahey Health (BILH). BILH is a Massachusetts-based integrated health system formed in 2019 from a merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It operates multiple hospitals, primary and urgent care, behavioral health, hospice, and other services across New England, with a mission as a large nonprofit healthcare provider. The South Main Street Randolph location is one of its primary care sites, linking patients to broader BILH services and resources. If you need specific hours, contact info, or services for this site, you may want to visit bilh.org or call the location directly.
Clinic Type
Primary Care
Address
32 South Main Street, Suite 100
Phone
781-575-0330
Rafael.hernandez@bilh.org
Opening Hours
Sunday Closed; Monday 8:30 am–5:00 pm; Tuesday 8:30 am–5:00 pm; Wednesday 8:30 am–5:00 pm; Thursday 8:30 am–5:00 pm; Friday 8:30 am–4:00 pm; Saturday Closed
Telehealth
Available via patient portal (Manage Your Care Online)
Services Offered
Insurance & Payment
Pay Bill Online - MyChart (GuestPay), Pay Bill Online - AthenaHealth statement (existing services)
Languages Spoken
FAQs
What services are provided?
Comprehensive primary care services across the lifecycle with a team-based approach.
How often should I see my primary care provider?
You should see your primary care provider once a year for an annual check-up; additional visits may be needed for medical issues.
How do I pay my bill online?
For services on or after Oct 26, 2024, pay here: https://mychart.bilh.org/MyChart-BILH/Billing/GuestPay/PayasGuest. For services on or before Oct 25, 2024, pay here: https://payment.patient.athenahealth.com/statement/?err=23.
How can I contact the clinic?
Telephone: 781-575-0330; Fax: 781-963-1753.
Where can I access the patient portal?
Access via: https://mychart.bilh.org
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown, BusinessYab: No official aggregate rating provided by major platforms. (6 reviews on one site, 0 reviews on another.)
Patients praise
- Limited public review data available to identify specific positive themes.
Common complaints
- Limited public review data available to identify specific complaint themes.
"There is no textual content currently available for the limited reviews found on third-party aggregation sites."
— BestProsInTownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Debra Wong, NP - Nurse Practitioner in South Hamilton, MA — May 14, 2026
- Mass General, Beth Israel vie for primary care market — Nov 24, 2025
- STAT+: How investing in primary care helped a hospital system get back in the black – mailitics — Jan 25, 2026
- Medical Assistant- 40 hours - Careers at Beth Israel Lahey Health — Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Randolph
Summary: Lael S. Greenstein, MD is a physician associated with Beth Israel Deaconess Medical Center (BIDMC). BIDMC is a Harvard Medical School teaching hospital in Boston, established in 1996 from a merger, and a major nonprofit in the Hospitals and Health Care industry. It conducts medical care, education, and research, with extensive NIH-funded research, hundreds of clinical trials, and a large staff. The main campus is at 330 Brookline Ave, Boston, MA. For direct contact or confirmation of Dr. Greenstein’s role at BIDMC in Randolph or any specific department, please consult BIDMC’s directory or contact the hospital’s general line.
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