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About

Summary: Lael S. Greenstein, MD is a physician associated with Beth Israel Deaconess Medical Center (BIDMC). BIDMC is a Harvard Medical School teaching hospital in Boston, established in 1996 from a merger, and a major nonprofit in the Hospitals and Health Care industry. It conducts medical care, education, and research, with extensive NIH-funded research, hundreds of clinical trials, and a large staff. The main campus is at 330 Brookline Ave, Boston, MA. For direct contact or confirmation of Dr. Greenstein’s role at BIDMC in Randolph or any specific department, please consult BIDMC’s directory or contact the hospital’s general line.

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Clinic Type

Primary Care

Address

BILHPC, 32 South Main Street, Randolph

Phone

true942.347-71.1022

Email

patientrelations@bidmc.harvard.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://findadoc.bidmc.org/details/3732/lael-greenstein-family_medicine-primary_care-randolph

Services Offered

  • Family Medicine
  • Primary Care

Team

  • Lael S. Greenstein, MD, Board Certified in Family Medicine (American Board of Family Medicine) — Physician

Insurance & Payment

  • Blue Cross Blue Shield - MA
  • Blue Cross Blue Shield Diagnostic Imaging - MA
  • Blue Cross Blue Shield Medicare Advantage HMO/PPO - MA
  • Cigna Healthcare
  • Commonwealth Care Alliance
  • Coventry/First Health
  • Fallon Community Health Plan Medicare Advantage HMO
  • Fallon Senior Care Options (SCO) Navicare
  • Harvard Pilgrim Healthcare
  • Mass General Brigham Health Plan (FKA AllWays)
  • Medicaid - MA
  • Medicare - MA
  • Senior Whole Health
  • Tricare/Humana Military
  • Tufts Health Plan Commercial
  • Tufts Health Public Plan ACO
  • Tufts Medicare Preferred
  • Tufts Medicare Preferred SCO
  • United Healthcare Medicare Advantage HMO
  • United Healthcare SCO
  • Wellfleet Group, LLC
  • Wellpoint (FKA Unicare)
  • WellSense Health Plan (FKA BMC)

Languages Spoken

—

Awards & Accreditations

  • awards-accreditations

Social Media

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Photos

Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 1Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 2Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 3Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 4Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 5Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 6Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 7Lael S. Greenstein, MD - Beth Israel Deaconess Medical Center — Primary Care clinic in Randolph, MA — photo 8

What Patients Say

Overall sentiment across review platforms: very positive

  • Healthgrades, WebMD, Vitals: 5.0 out of 5 stars (Approximately 1-2 ratings based on the aggregate data available across common doctor review sites)

Patients praise

  • Caring and attentive bedside manner
  • Good listener
  • Takes time to explain medical conditions and treatments
  • Compassionate and patient-centered approach
  • Does not rush appointments

Common complaints

  • None reported in available data

"Dr. Greenstein is a wonderful Doctor. She's caring, attentive, a good listener and a great provider overall. She cared about me as a patient, she took her time explaining everything to me and always put me at ease. ... Her attention was 100% on me during the visit ... and the appointments never felt rushed. She has a lot of compassion for her patients and it shows."

— Common patient review text found across Healthgrades, WebMD, and Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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