Monument Health Behavioral Health Center in Rapid City, ...
Mental Health Counseling • Rapid City, SD
Clinic Type
Mental Health Counseling
Address
915 Mountain View Road, Rapid City, SD 57702
Phone
(605) 755-7200; (605) 755-7007; (605) 755-1000
MyChartHelp@monument.health
Opening Hours
8:00 AM - 5:00 PM
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What services does Monument Health Behavioral Health Center provide?
The center offers inpatient and outpatient psychiatric services for patients of all ages, including psychiatric diagnostic interviews, medication management, group, family and individual therapy, diagnostic testing, and psychological evaluations. Inpatient care may include coordination with Rapid City Hospital and intensive case management.
What types of professionals work there?
Psychiatrists, skilled nurses, licensed counselors, and licensed social workers, along with occupational and recreational therapists as part of the treatment environment.
Where is the clinic located?
915 Mountain View Road, Rapid City, SD 57702.
What are the hours of operation?
Mon–Fri 8:00 AM – 5:00 PM; Sat–Sun Closed.
Is there hospitalization available if needed?
Yes, hospitalization is available at Rapid City Hospital if necessary.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Google: 2.6 out of 5 stars (5 Google ratings)
- Yelp/MapQuest: 2.5 out of 5 stars (4 reviews)
Patients praise
- some reports of kindness toward adult patients
- appreciation for professional and knowledgeable staff by some individuals
- positive experiences with family involvement in care
Common complaints
- reports of disrespectful or mean staff behavior
- concerns regarding adolescent care experiences
- dissatisfaction with facility cleanliness and upkeep
- complaints about billing and collections processes
- instances of perceived inadequate medical care or safety protocols
"If I could, I would give it a zero review because the staff were mean and disrespectful, the food is horrible, the beds are disgusting, the bathroom and showers look like, they never get cleaned the staff don't know personal space."
— LocalityBiz user review"Very pleased with the professionalism, (knowledge) and abilities of staff."
— Best Rehabs user review (loved one)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- You Don't Have to Wait Until It Gets Bad: A Rapid City Psychiatrist Gets Honest About Mental Health - The Rapid City Post — May 10, 2026
- Monument Health gets $70K for behavioral health upgrades - Rapid City, South Dakota | News, Weather and Sports | NewsCenter1 — Apr 22, 2026
- Monument Health could lose millions due to Sanford expansion — Nov 24, 2025
- Part 2: Vital Conversations with Amy Iversen, CEO of West River Mental Health - Doc Talk with Monument Health | Acast — Jun 30, 2026
- Monument Health could lose millions to Sanford Health expansion - KBHB News — Nov 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Rapid City
West River Mental Health is a nonprofit mental health care provider serving the Black Hills region, with headquarters in Rapid City, SD. Key points: - Services: Counseling for individuals and families; broader mental health care including case management and related support. - Scale: Largest, advanced community mental health facility in Western South Dakota; about 31 employees ( grew ~15% year over year) and annual revenue in the $5M–$10M range. - History & Presence: Founded in 1948; operates 7 offices across South Dakota, including Rapid City (HQ) and Spearfish, Hot Springs. - Contact & Access: Main phone lines and multiple local addresses listed for rapid access to services and offices. - Organization: Private nonprofit; aligned with Behavior Management Systems (aliases include BMS Cares); targeted careers in mental health care. If you’re seeking counseling services in Rapid City, West River Mental Health provides individual and family counseling through a regional network of offices.
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