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About

Frontier Home Medical is a privately held health care company based in Cozad, Nebraska, offering medical equipment and supplies across Nebraska and Western Iowa. Founded in 1997, it operates seven locations and focuses on mobility, sleep therapy, oxygen therapy, incontinence products, and home safety, with a commitment to patient experience. The company is family-owned, employs about 10 people, and generates around $19.3M in annual revenue. Contact: fhm@frontierhomemedical.com; Phone: 888-326-3818 or +1 402 614 2500. LinkedIn: frontier-home-medical.

Clinic Type

Durable Medical Equipment & Medical Supplies

Address

304 W 8th St, Cozad, Nebraska 69130, US

Phone

308.784.3040

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • respiratory therapy
  • sleep therapy
  • assistance technology/equipment
  • mobility
  • independent living
  • incontinence
  • nutrition
  • home modifications
  • oxygen therapy
  • compression stockings
  • continuous glucose monitors
  • electronic Rx
  • niche DME products
  • pregnancy/maternity
  • toilet/bath accessibility
  • nursing/home health equipment
  • mobility devices
  • ramps and stair glides
  • home safety equipment
  • patient education/support
  • professional/professional services (for professionals)
  • sleep testing
  • sleep therapy supplies
  • patient hub/portal
  • sleep therapy/therapy supplies
  • monitoring/therapy equipment

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, MapQuest, SageMenu, Yahoo Local: varied ratings across platforms, generally ranging from very low to mixed (e.g., ~2.5 stars on some platforms) (multiple reviews across various locations, often small in volume per site)

Patients praise

  • staff described as compassionate, caring, and knowledgeable by some patients
  • praise for going above and beyond to assist with equipment needs
  • reliable service noted by some customers

Common complaints

  • reports of poor customer service and unprofessionalism
  • concerns regarding billing practices and high prices
  • allegations of being out-of-network despite claims to the contrary
  • complaints about slow order processing and equipment issues
  • allegations of negative impact on patient care

"I feel like she's going out on a limb for me."

Yelp review, June 2024

"Concerns not taken seriously. Money is their only motivation. Customer service is terrible."

SageMenu review

"These folks are crooks! But seriously they send you supplies and charge you when don't order..."

Yahoo Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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