Medical Supply Store - Mayo Clinic Health System
Durable Medical Equipment & Medical Supplies • Red Cloud, NE • Multiple locations including Onalaska, Mankato, Menomonie, Eau Claire (Westgate) locations
About
Mayo Clinic Health System (MCHS) is a nonprofit healthcare network operating clinics, hospitals, and facilities across Iowa, Wisconsin, and Minnesota, with 17 offices including locations in Red Wing, Osseo, Barron, La Crosse, and Austin. It offers a broad range of specialties and 24/7 virtual care, supported by Mayo Clinic resources. The Red Wing, Minnesota region hosts a Mayo Clinic Store location that recently expanded, reflecting ongoing service and supply access for patients and the community. If you’re seeking a Medical Supply Store specifically for Red Cloud, this Red Wing store may not be in Red Cloud; consider checking the Red Wing location or nearby MCHS facilities for medical supplies and related services.
Clinic Type
Durable Medical Equipment & Medical Supplies
Address
1212 Well St., Onalaska, WI 53650; 1400 Madison Ave., Suite 100A, Mankato, MN 56001; 2409 Stout Road, Suite 1, Menomonie, WI 54751; 1707 Westgate Road, Suite 2, Eau Claire, WI 54703
Phone
888-303-9354
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Opening Hours
Mon-Fri: 8:00 AM - 5:00 PM
Emergency Care
24/7 support for home oxygen therapy; emergency services not explicitly listed for in-store practices
Services Offered
Insurance & Payment
Mayo Clinic Store can file claims to your insurance provider on your behalf. Products may require prescription and documentation; not all items may be covered.
In-network with many insurance companies, Medicare claims filing on behalf of provider, Prescription requirements for insurance coverage may apply, Pay online
Languages Spoken
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FAQs
Does insurance cover medical supplies and home medical equipment?
Mayo Clinic Store is in-network with many insurance companies. Our store staff can file claims to your insurance provider on your behalf. Products covered by insurance may require a prescription and other supporting documentation from your treating provider. Not all items may be covered.
How to pay Mayo Clinic Store bill?
Call 888-303-9354 for questions related to your Mayo Clinic Store bill or to discuss payment options. Pay online for service dates of May 6, 2026 and before. For service dates of May 7, 2026 and after, pay here.
Appointment needed to shop?
Scheduling an appointment ensures a staff member is available to focus on your needs at a time that works with your schedule. Appointments are helpful for oxygen assessments, fittings, CPAP masks, etc.
Online store and shipping?
We offer a convenient online store for ordering healthcare equipment and supplies. Items purchased through the online store can be shipped to a location of your choice.
New patient resources?
If you are new to Mayo Clinic Store, you will have access to a new patient welcome packet with information about products and your rights and responsibilities as a Mayo Clinic Store patient.
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 3.2/5 (60)
- Birdeye (Google reviews): 2.6/5 (188)
- Yelp: 2.1/5 (Brand level) (72)
Patients praise
- Professional and kind bedside manner of certain providers
- Effective and compassionate emergency care experienced by some patients
- Financial assistance programs for those without insurance
Common complaints
- Difficulty with communication and timely call-backs regarding test results
- Concerns about staffing levels and long wait times
- Perceived dismissiveness or inadequate assessment by some providers
- Frustration with administrative and billing processes
"Recieved excellent ER care and was pleasantly surprised when I called to pay my bill that they had given me a 'charitable write-off'... Great care and phenomenal ethics."
— Birdeye/Google Review"Worst experience I’ve ever had. New patient and can’t get anyone to call me back with test results. Still feeling miserable after being in ER and sick for 3 weeks straight."
— MedicalRecords.com ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mayo Clinic Health System: Home — Sep 23, 2025
- New Mayo Clinic Store in Red Wing opens March 16 | Local News | cannonfallsbeacon.com — Mar 11, 2026
- Assistant Manager - Mayo Clinic Store — Jun 22, 2026
- Mayo Clinic Opens Healthcare Store - News — Mar 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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