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About

Rimrock Trails Treatment Services provides co-occurring behavioral health counseling in Central Oregon, including Redmond. As a nonprofit founded in 1990 and headquartered in Prineville, they offer comprehensive mental health and substance use treatment for individuals and families. They operate multiple offices across Central Oregon, with a Redmond location at 215 SW 7th St, Redmond, OR 97756, and services aimed at youth, adults, and families to build lasting recovery and coping skills. Contact: 541-388-8459 or intake@rimrocktrails.org.

Clinic Type

Behavioral Health

Address

Redmond Counseling Clinic, Rimrock Trails, Redmond, Oregon

Phone

541-388-8459

Email

Jennifer.Kirchgelser@rimrocktrails.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Individual Counseling
  • Family Counseling
  • Mental Health Treatment
  • Substance Use Treatment
  • Early Childhood (0-5) social and emotional mental health services

Insurance & Payment

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TopSoberHouse: 4.7/5 (2 reviews)
  • TrustBurn: 4.3/5 (15 reviews)
  • Rehab.com: 4.2/5 (5 reviews)
  • Google/Recovered.org/AllSober aggregate ratings: ~3.9/5 (Not explicitly specified)

Patients praise

  • Compassionate and knowledgeable staff
  • Well-structured and comprehensive treatment programs
  • Supportive and nurturing environment
  • Effective tools for sobriety and recovery
  • Helpful guidance in finding appropriate therapy fits

Common complaints

  • Communication failures regarding medication management
  • Concerns about unprofessional behavior from specific providers
  • Negative experiences reported regarding adolescent treatment quality
  • Allegations of dishonest reporting by staff

"I recently completed the treatment program at rimrocktrails.org and it exceeded my expectations. The staff were compassionate, knowledgeable, and provided excellent support."

TrustBurn user review

"If I could give a 0 star this organization deserves it... The Director who confirmed Lily got all my messages and I was informed that Lily Haboush made false claims about our telehealth call... This is NOT a professional organization!!"

Rehab.com user review

"Please parents, do NOT send your child here. This place treats children like animals."

Detox.net user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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