Redmond, Oregon Counseling - Rimrock Trails Treatment Services
Behavioral Health • Redmond, OR • Since 1990
About
Rimrock Trails Treatment Services provides co-occurring behavioral health counseling in Central Oregon, including Redmond. As a nonprofit founded in 1990 and headquartered in Prineville, they offer comprehensive mental health and substance use treatment for individuals and families. They operate multiple offices across Central Oregon, with a Redmond location at 215 SW 7th St, Redmond, OR 97756, and services aimed at youth, adults, and families to build lasting recovery and coping skills. Contact: 541-388-8459 or intake@rimrocktrails.org.
Clinic Type
Behavioral Health
Address
Redmond Counseling Clinic, Rimrock Trails, Redmond, Oregon
Phone
541-388-8459
Jennifer.Kirchgelser@rimrocktrails.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos



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What Patients Say
Overall sentiment across review platforms: mixed
- TopSoberHouse: 4.7/5 (2 reviews)
- TrustBurn: 4.3/5 (15 reviews)
- Rehab.com: 4.2/5 (5 reviews)
- Google/Recovered.org/AllSober aggregate ratings: ~3.9/5 (Not explicitly specified)
Patients praise
- Compassionate and knowledgeable staff
- Well-structured and comprehensive treatment programs
- Supportive and nurturing environment
- Effective tools for sobriety and recovery
- Helpful guidance in finding appropriate therapy fits
Common complaints
- Communication failures regarding medication management
- Concerns about unprofessional behavior from specific providers
- Negative experiences reported regarding adolescent treatment quality
- Allegations of dishonest reporting by staff
"I recently completed the treatment program at rimrocktrails.org and it exceeded my expectations. The staff were compassionate, knowledgeable, and provided excellent support."
— TrustBurn user review"If I could give a 0 star this organization deserves it... The Director who confirmed Lily got all my messages and I was informed that Lily Haboush made false claims about our telehealth call... This is NOT a professional organization!!"
— Rehab.com user review"Please parents, do NOT send your child here. This place treats children like animals."
— Detox.net user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Oregon Legislative Updates - Redmond Chamber of Commerce & CVB — Oct 13, 2025
- Celebrating 35 Years of Service: Rimrock Trails Marks a Milestone in Behavioral Healthcare - KTVZ — Sep 10, 2025
- Rimrock Trails receives initial $15,000 Roundhouse Foundation grant | Central Oregonian — Dec 17, 2025
- Celebrating 35 Years of Service - The Source - Bend, Oregon — Sep 16, 2025
- Rimrock Trails Receives Initial $15,000 Roundhouse Foundation Grant for Client Financial Support Fund - The Source - Bend, Oregon — Dec 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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