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About

EvergreenHealth is a nonprofit regional health system based in the Seattle metro area, operating two general hospitals (Kirkland and Monroe) plus clinics and urgent care facilities in King and Snohomish counties. It offers broad care options, including primary care, specialty care, urgent care, emergency services, and maternity/women’s, heart, cancer, neurosciences, orthopedics, and other services. The system was formed in 1967, opened its first hospital in 1972, and rebranded over time. Headquarters are in Kirkland, WA. If you’re looking specifically for EvergreenHealth Primary Care in Redmond (e.g., Bella Bottega Redmond), the organization provides primary care options across its network, but the provided content does not list a Redmond-specific clinic by that name. For precise Redmond primary care availability (address, physicians, hours), check EvergreenHealth’s website or contact their listed numbers.

Clinic Type

Primary Care

Address

8980 161st Ave NE, Suite 400 Redmond, WA 98052

Phone

425-899-2273

Email

GrpACPFacilitation@evergreenhealthcare.org

Opening Hours

Thursday: 7:00AM-5:00PM; Sunday: Closed; Monday: 7:00AM-5:00PM; Tuesday: 7:00AM-5:00PM; Wednesday: 7:00AM-5:00PM; Thursday: 7:00AM-5:00PM; Friday: 7:00AM-5:00PM; Saturday: 8:00AM-12:00PM

Telehealth

Virtual visits available when scheduling appointments

Emergency Care

After-hours and emergency guidance provided by answering service; non-emergency questions after hours routed to on-call provider

Services Offered

  • Primary Care
  • Gynecologic care
  • Lab services
  • Newborn and pediatric care
  • Vaccinations
  • Annual checkups
  • Same-day appointments
  • Online scheduling
  • Virtual visits
  • MyChart patient portal

Technology & Equipment

  • MyChart
  • Patient portal

Insurance & Payment

Languages Spoken

FAQs

Do I need a referral to schedule an appointment?

You do not need a referral to schedule an appointment, unless required by your insurance carrier. Check with your carrier to make sure your EvergreenHealth primary care provider is in your network.

How can I get a same-day appointment?

If you need a same-day appointment, call the office. If your doctor is not available, you may have the option to see another provider the same day. Let our team know the best phone number to reach you.

Is there a MyChart patient portal?

Yes. Log into MyChart to access your health information online or email your provider. All patients over age 13 may create a portal account.

What should I bring to my visit?

Copay, Insurance card, Medical records related to the visit (if available), Medication list or containers, Photo ID, and Mask.

Do you offer virtual visits?

Yes, you can get care from home by selecting a virtual visit when scheduling.

Do you have onsite labs?

Many primary care clinics offer onsite laboratories; staff will help choose the best option for your needs.

What if I need a medication refill?

Call your pharmacy; refill requests take two business days.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Approximately 2.3 out of 5 stars (Over 75 reviews cited on common platforms like Yelp)

Patients praise

  • Many patients find individual providers, such as physicians and PAs, to be thorough, attentive, caring, and professional
  • Some patients report positive experiences with the clinical care, feeling heard and valued during appointments
  • The facility is generally viewed as convenient for routine checkups, minor health issues, and diagnostic needs

Common complaints

  • Billing issues, including incorrect insurance processing and unexpected charges for routine preventive care visits
  • Inconsistent staff communication and responsiveness, including complaints about difficulty reaching staff via phone or portal
  • Reports of rude or unhelpful staff interactions
  • Frustration regarding scheduling and availability for appointments

"Went there for annual checkup, visit was good but Billing is so messed up. They sent bill to old insurance even after mentioning it twice... when they corrected it to new insurance, They changed appointment type so insurance will not cover it."

Loc8NearMe user review

"Rachel Betts is a fantastic primary care provider, I've been seeing her for over almost two years now. She is genuine and listens, and make me feel like a partner in my healthcare."

EvergreenHealth provider profile patient feedback

"I would not recommend anyone to Evergreen Healthy Primary Care and specially their Redmond branch. They have got in habit of charging unnecessary to patients."

MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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