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High Lakes Health Care is a private, independent medical group based in Bend, Oregon, with 4 offices in the region. They provide primary care, gynecology, urgent care, and behavioral health services. While their listed locations include Bend and surrounding areas, there is no explicit Redmond office shown in the provided details. If you’re seeking care specifically in Redmond, you may want to contact them directly to confirm whether they operate a Redmond location or refer you to the nearest Bend office. Key details: - Services: primary care, gynecology, urgent care, behavioral health - Headquarters: Bend, OR; 4 offices in the area - Phone: (541) 278-8375 or (541) 389-7741 - Website: highlakeshealthcare.com - Website metrics: ~6,978 monthly visits; 92% U.S. traffic; low bounce rate (0.5%)

Clinic Type

Primary Care

Address

Not specified in excerpt

Phone

1 (541) 389-7741

Email

PFAC@gopxh.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Gynecology
  • Urgent Care
  • Behavioral Health
  • Women’s Health
  • Internal Medicine
  • Cardiology

Insurance & Payment

Languages Spoken

Current Offers

New Patient Offers — Not specified

FAQs

What services does High Lakes Health Care offer?

Primary care, gynecology, urgent care and behavioral health services.

Where are High Lakes Health Care locations?

Bend (multiple locations), Redmond, and Sisters, Oregon.

How can I contact High Lakes Health Care?

Visit the website contact page or call the main line at 1 (541) 389-7741.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Brand-wide): 2.3/5 (127)
  • Yelp (Bend location): 2.0/5 (76)

Patients praise

  • Attentive and compassionate care from specific physicians and PAs
  • Patients feeling listened to and comfortable with certain providers
  • Some reports of friendly and helpful front desk staff
  • Effective care plans and thorough evaluations reported by some patients

Common complaints

  • Difficulties with communication and reaching staff/triage nurses
  • Negative experiences with administrative and front desk staff
  • Billing concerns and perceived predatory practices
  • Frustration with appointment scheduling and availability
  • Inconsistent quality of care depending on the provider

"I would give this place zero stars if I could. They have predatory billing practices."

Yelp review, August 2024

"Dr. Rusfvold is a great PCP. She takes time to listen and understand issues and concerns then provides options and goes through the benefits of them all."

Loc8NearMe review, April 2024

"I really like my MD but that's where it ends. I've been trying to deal with high lakes healthcare all day today to address a medical matter. Multiple times I was told somebody would call me back and they did not."

Healthgrades review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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