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Clinic Type

Adult Care Home

Address

Phone

(866) 330-5524

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS/Medicare Overall Rating (Life Care Center of Richland): 3 out of 5 stars (76 reviews mentioned on seniors.fyi)
  • CMS/Medicare Overall Rating (Richland Post Acute): 5 out of 5 stars (Not explicitly provided (CMS rating only))

Patients praise

  • Some facilities offer strong rehabilitation services
  • Professional clinical care noted in some instances
  • Nursing hours at some locations exceed national averages
  • Potential for positive outcomes with active family involvement

Common complaints

  • Communication gaps regarding care decisions and appointments
  • Staffing strain leading to delayed or neglected care
  • Issues with medication management and administration
  • Reports of rude or dismissive interactions with administrative and nursing staff
  • Concerns regarding hygiene and basic daily assistance (e.g., bathing, diaper changes)
  • Disorganized discharge planning and billing confusion

"The facility has a huge communication problem, leaving families uninformed about important appointments and care decisions."

Seniors.fyi review of Life Care Center of Richland

"My mother was here. This place is horrible. The day nurse would leave her in wet diapers all day... When you call them they rarely call back. The administration staff are very rude when you ask them anything."

AssistedLivingScout review of Richland Post Acute

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More adult care home clinics in Richland

Richland, WA·Adult Care Home

Complex Care Center in Richland, WA offers senior-focused, comprehensive primary and advanced primary care designed for patients with chronic conditions. Key points: - Location: HQ and main office at 969 Stevens Dr Ste 3A, Richland, WA 99352, with two Washington offices. - Focus: Person-centered primary care with non-siloed care coordination for chronic conditions; serves as a health home to simplify care across multiple specialists. - Services: Chronic Care Management, Principal Care Management, Remote Patient Monitoring, Transitional Care Management; individualized care plans include care coordination, medication reconciliation, lifestyle goals, and timely intervention triggers. - Staff and structure: Privately held practice established in 2024; 9 employees led by CFO Ben Nipper; board-certified physicians underpin a high-engagement, continuity-of-care model. - Tech & outcomes: Uses eClinicalWorks; emphasizes evidence-based care to improve health outcomes and quality of life for complex patients. - Accessibility: Active site with regular online presence; accessible contact via info@complexcarecenter.com and +1 509-713-1315. - Audience fit: Suitable for seniors in Richland seeking integrated management of chronic conditions within a single health home. If you’re specifically looking for senior primary care in Richland, Complex Care Center positions itself as a one-stop, coordinated care partner focused on chronic disease management and transitional care.

VerifiedOnline bookingSince 2024
Richland, WA·Adult Care Home

VerifiedOnline booking

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