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About

Kadlec Clinic in Richland is Kadlec’s regional primary care network, part of the nonprofit Kadlec system affiliated with Providence St. Joseph Health. The organization operates Kadlec Clinic across 26 sites in six communities and offers primary and specialty care across 20+ fields. Kadlec’s Richland operations include the Kadlec Regional Medical Center HQ at 888 Swift Blvd, Richland, WA 99352, and its growing primary care footprint (e.g., Candy Mountain Primary Care in West Richland). Kadlec serves the Tri-Cities area (Southeastern Washington and Northeastern Oregon) and emphasizes nonprofit healthcare with a workforce of hundreds of providers and staff. For Richland–area primary care inquiries, contact Kadlec Clinic through Kadlec’s main lines or the Richland HQ.

Clinic Type

Primary Care

Address

1135 Jadwin Ave, Richland, WA 99352

Phone

509-942-3300

Email

patientsafetyreport@jointcommission.org

Opening Hours

Mon - Fri: 7 a.m. - 5 p.m.

Telehealth

Get Care Online with ExpressCare Virtual

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Sports Medicine
  • Women’s Health
  • Vasectomies
  • Chronic Disease Monitoring
  • Pediatric Care (Family Medicine)
  • Care of routine medical conditions
  • Vaccinations
  • Comprehensive annual physicals
  • Sports physicals
  • Preventive and wellness care
  • Tobacco cessation

Technology & Equipment

  • Electronic health records (MyChart)
  • Onsite lab services
  • ExpressCare Kadlec (related)
  • MyChart portal

Team

  • Providence Kadlec Clinic Team — Kadlec Clinic - Richland Primary Care team (not individually listed)

Insurance & Payment

  • Asuris Northwest Health PPO
  • Cigna
  • Community Health Plan Of Oregon/Community Health
  • Coordinated Care
  • Evernorth
  • First Health
  • Moda Medicare Advantage PPO
  • Molina Medicare Advantage
  • Providence Health
  • Other Providence/partner plans
  • Aetna
  • Asuris Northwest Health Medicare Advantage PPO
  • Asuris Northwest Health TRIWEST
  • Cigna Medicare Advantage HMO/PPO
  • Cigna PPO
  • Community Health Plan Of WA Medicaid
  • Community Health Plan Of WA Medicare Advantage-HMO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • Health Alliance Northwest Health Plan Medicare Advantage-HMO
  • Humana
  • Humana HMO
  • Humana PPO
  • Kaiser
  • Moda Medicaid
  • Moda PPO
  • Molina Medicaid
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera Medicare Advantage PPO
  • Premera PPO
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Providence Health Plan PPO
  • Regence BlueCross BlueShield Of Oregon Medicare Advantage PPO
  • Regence BlueCross BlueShield Of Oregon PPO
  • TriWest - Tricare
  • United Behavioral Health PPO,Medicare Advantage-HMO
  • United Healthcare Medicaid
  • United Healthcare Medicare Advantage
  • United Healthcare PPO
  • Wellcare Medicare Advantage-HMO
  • Wellpoint Medicaid

Information reflects listed insurance plan types; verify with provider for specific coverage and acceptance for new vs established patients.

Existing patient scheduling via MyChart, New Patient Clinic Visit

Languages Spoken

  • Spanish (providers fluent in Spanish)
  • Spanish
  • English

Pricing

  • Map & Directions available; pricing/price estimates via Providence price estimator (link in extras)

FAQs

What services are offered at Kadlec Clinic - Richland Primary Care?

Primary care services including family medicine, internal medicine, pediatrics, preventive care, vaccines, annual physicals, sports physicals, women’s health, chronic disease monitoring, and more.

What insurance plans are accepted?

Asuris Northwest Health PPO, Cigna, Community Health Plan Of, Coordinated, Evernorth, First Health, Moda Medicare Advantage PPO, Molina Medicare Advantage, Providence Health, and other Providence/partner plans.

What are the clinic's hours?

Mon - Fri: 7 a.m. - 5 p.m.

Awards & Accreditations

  • 4.9 | 884 Ratings

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Providence.org (Richland Primary Care): 4.9/5 (877)
  • Providence.org (West Richland Primary Care): 4.9/5 (1,229)
  • Providence.org (South Richland Primary Care): 4.9/5 (1,746)
  • Top Rated Local (West Richland Primary Care): 2.9/5 (21)

Patients praise

  • caring and professional staff
  • strong long-term provider-patient relationships
  • thorough communication via online portals (MyChart)
  • clean and welcoming environment
  • comprehensive primary and family care services

Common complaints

  • long wait times in exam rooms
  • difficulty reaching nursing staff by phone

"He listens and sincerely cares about his patients."

Patient review for Dr. Batayola

"Dr BATAYOLA and his team are awesome they go the extra mile and are very diligent when communicating on My Chart online."

Patient review on Loc8NearMe

"Dr. is good. Long wait on exam room. 18 to 20 ahead of you when you call for anything. Still waiting for a return call from a nurse 3 days."

Yelp review for West Richland Primary Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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