Kadlec Clinic - Richland Primary Care
Primary Care • Richland, WA • 1 (Kadlec Clinic - Richland Primary Care) locations
About
Kadlec Clinic in Richland is Kadlec’s regional primary care network, part of the nonprofit Kadlec system affiliated with Providence St. Joseph Health. The organization operates Kadlec Clinic across 26 sites in six communities and offers primary and specialty care across 20+ fields. Kadlec’s Richland operations include the Kadlec Regional Medical Center HQ at 888 Swift Blvd, Richland, WA 99352, and its growing primary care footprint (e.g., Candy Mountain Primary Care in West Richland). Kadlec serves the Tri-Cities area (Southeastern Washington and Northeastern Oregon) and emphasizes nonprofit healthcare with a workforce of hundreds of providers and staff. For Richland–area primary care inquiries, contact Kadlec Clinic through Kadlec’s main lines or the Richland HQ.
Clinic Type
Primary Care
Address
1135 Jadwin Ave, Richland, WA 99352
Phone
509-942-3300
patientsafetyreport@jointcommission.org
Opening Hours
Mon - Fri: 7 a.m. - 5 p.m.
Telehealth
Get Care Online with ExpressCare Virtual
Services Offered
Technology & Equipment
Team
Insurance & Payment
Information reflects listed insurance plan types; verify with provider for specific coverage and acceptance for new vs established patients.
Existing patient scheduling via MyChart, New Patient Clinic Visit
Languages Spoken
Pricing
FAQs
What services are offered at Kadlec Clinic - Richland Primary Care?
Primary care services including family medicine, internal medicine, pediatrics, preventive care, vaccines, annual physicals, sports physicals, women’s health, chronic disease monitoring, and more.
What insurance plans are accepted?
Asuris Northwest Health PPO, Cigna, Community Health Plan Of, Coordinated, Evernorth, First Health, Moda Medicare Advantage PPO, Molina Medicare Advantage, Providence Health, and other Providence/partner plans.
What are the clinic's hours?
Mon - Fri: 7 a.m. - 5 p.m.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Providence.org (Richland Primary Care): 4.9/5 (877)
- Providence.org (West Richland Primary Care): 4.9/5 (1,229)
- Providence.org (South Richland Primary Care): 4.9/5 (1,746)
- Top Rated Local (West Richland Primary Care): 2.9/5 (21)
Patients praise
- caring and professional staff
- strong long-term provider-patient relationships
- thorough communication via online portals (MyChart)
- clean and welcoming environment
- comprehensive primary and family care services
Common complaints
- long wait times in exam rooms
- difficulty reaching nursing staff by phone
"He listens and sincerely cares about his patients."
— Patient review for Dr. Batayola"Dr BATAYOLA and his team are awesome they go the extra mile and are very diligent when communicating on My Chart online."
— Patient review on Loc8NearMe"Dr. is good. Long wait on exam room. 18 to 20 ahead of you when you call for anything. Still waiting for a return call from a nurse 3 days."
— Yelp review for West Richland Primary CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Opening of Kadlec Candy Mountain Clinic to expand primary care — Jun 4, 2026
- Kadlec opens new Candy Mountain primary care clinic in West Richland | News | nbcrightnow.com — May 29, 2026
- Date set for opening of Kadlec’s new West Richland clinic | Tri-Cities Area Journal of Business — May 29, 2026
- Kadlec Clinic Candy Mountain Primary Care | Tri-Cities Area Journal of Business — Apr 9, 2026
- Kadlec tackles region’s growing needs amid industry strains | Tri-Cities Area Journal of Business — Mar 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Richland
Total Care Clinics is a multidisciplinary family healthcare provider based in Richland, Washington, with additional offices in Kennewick and Walla Walla. Established in 2012, the practice operates as Total Care Clinics (also known as Total Collision & Injury Care LLC) and offers a broad range of medical services for all ages, including men’s and women’s health, pediatrics, work/auto/sports injury care, bioidentical hormone services, and massage. It is a private, family-practice organization with 4 offices across Washington, and a presence in Kenya. Contact: info@totalcaretricities.com | 509-735-9355.
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