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Clinic Type

Primary Care

Address

761 Williams Blvd, Richland, WA 99352

Phone

+1-509-547-2204

Email

Opening Hours

Monday - Friday 8 a.m. - 5 p.m.

Emergency Care

After Hours Free Nurse Advice Line (866) 418-2920

Services Offered

  • Primary Care
  • Women’s Health
  • Eye Care
  • Endocrinology
  • Pediatrics
  • Dental
  • Behavioral/Mental Health
  • Labs
  • Pharmacy
  • WIC (Women, Infants & Children)
  • Maternity Support Services
  • Health Insurance Enrollment
  • Community Outreach

Team

  • John Rome — DMD
  • Sean Patrick Brady — DO
  • David Bruce Bass — DMD
  • Rohaan K Billim — BDS, DDS
  • Laura Elizabeth Coolidge — PA-C
  • James Daniel Vaughn — MD
  • Arties

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Kadlec Clinic - South Richland Primary Care: 4.9/5 stars (1,849 ratings)
  • WebMD (Dr. Mark Mulholland): 5.0/5 stars
  • Healthline (Dr. Saira Tandon): 4.8/5 stars (134 reviews)

Patients praise

  • high patient satisfaction with individual practitioners like Dr. Mark Mulholland, Dr. David Jones, Dr. Jessica Schneider, and Dr. Saira Tandon
  • practitioners described as compassionate, attentive, and thorough listeners
  • appreciation for personalized and root-cause medicine approaches
  • high ratings (often 4.8-5.0) for established individual clinics and doctors
  • strong patient loyalty to specific doctors despite clinic challenges

Common complaints

  • reports of a visit-driven, appointment-heavy factory approach
  • difficulties with obtaining and transferring medical records
  • inconsistent communication regarding provider departures
  • complaints about lack of follow-up on lab results and treatment plans
  • concerns about provider priorities regarding administrative requirements over patient care

"The staff are friendly but unfortunately this clinic is a visit-driven practice/Appointment factory. They will want to schedule as many visits as possible even when it's unnecessary while also failing to follow up with abnormal labs and going over treatment plans."

Patient review of Kadlec Family Medicine Residency Clinic

"Patients consistently describe Dr. Mark Mulholland as an exceptionally caring and attentive physician who takes time to listen to their concerns and explain medical information clearly."

WebMD patient summary for Dr. Mark Mulholland

"Dr. Schneider integrates functional medicine principles into her traditional primary care practice. Patients describe this combination as rare in the Tri-Cities area."

Empowered Health Institute provider overview

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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