Primary Care & Women's Health in Richland
Primary Care • Richland, WA • 1 location in Richland (76 Williams Blvd) locations
Clinic Type
Primary Care
Address
761 Williams Blvd, Richland, WA 99352
Phone
+1-509-547-2204
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Opening Hours
Monday - Friday 8 a.m. - 5 p.m.
Emergency Care
After Hours Free Nurse Advice Line (866) 418-2920
Services Offered
Team
Insurance & Payment
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Languages Spoken
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Kadlec Clinic - South Richland Primary Care: 4.9/5 stars (1,849 ratings)
- WebMD (Dr. Mark Mulholland): 5.0/5 stars
- Healthline (Dr. Saira Tandon): 4.8/5 stars (134 reviews)
Patients praise
- high patient satisfaction with individual practitioners like Dr. Mark Mulholland, Dr. David Jones, Dr. Jessica Schneider, and Dr. Saira Tandon
- practitioners described as compassionate, attentive, and thorough listeners
- appreciation for personalized and root-cause medicine approaches
- high ratings (often 4.8-5.0) for established individual clinics and doctors
- strong patient loyalty to specific doctors despite clinic challenges
Common complaints
- reports of a visit-driven, appointment-heavy factory approach
- difficulties with obtaining and transferring medical records
- inconsistent communication regarding provider departures
- complaints about lack of follow-up on lab results and treatment plans
- concerns about provider priorities regarding administrative requirements over patient care
"The staff are friendly but unfortunately this clinic is a visit-driven practice/Appointment factory. They will want to schedule as many visits as possible even when it's unnecessary while also failing to follow up with abnormal labs and going over treatment plans."
— Patient review of Kadlec Family Medicine Residency Clinic"Patients consistently describe Dr. Mark Mulholland as an exceptionally caring and attentive physician who takes time to listen to their concerns and explain medical information clearly."
— WebMD patient summary for Dr. Mark Mulholland"Dr. Schneider integrates functional medicine principles into her traditional primary care practice. Patients describe this combination as rare in the Tri-Cities area."
— Empowered Health Institute provider overviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kadlec Clinic Candy Mountain Primary Care | Tri-Cities Area Journal of Business — Apr 9, 2026
- Victoria R. Owens, NP - Nurse Practitioner in Richland, MS — May 14, 2026
- Dr. Ellen M. Kim, MD - Internal Medicine Physician in Richland, WA — May 14, 2026
- Kadlec opens new clinic to improve follow-up care access in Richland | News | nbcrightnow.com — Oct 28, 2025
- Lawsuits against Richland OB-GYN spark calls for accountability and patient safety reform | News | applevalleynewsnow.com — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Richland
Kadlec Clinic in Richland is Kadlec’s regional primary care network, part of the nonprofit Kadlec system affiliated with Providence St. Joseph Health. The organization operates Kadlec Clinic across 26 sites in six communities and offers primary and specialty care across 20+ fields. Kadlec’s Richland operations include the Kadlec Regional Medical Center HQ at 888 Swift Blvd, Richland, WA 99352, and its growing primary care footprint (e.g., Candy Mountain Primary Care in West Richland). Kadlec serves the Tri-Cities area (Southeastern Washington and Northeastern Oregon) and emphasizes nonprofit healthcare with a workforce of hundreds of providers and staff. For Richland–area primary care inquiries, contact Kadlec Clinic through Kadlec’s main lines or the Richland HQ.
Total Care Clinics is a multidisciplinary family healthcare provider based in Richland, Washington, with additional offices in Kennewick and Walla Walla. Established in 2012, the practice operates as Total Care Clinics (also known as Total Collision & Injury Care LLC) and offers a broad range of medical services for all ages, including men’s and women’s health, pediatrics, work/auto/sports injury care, bioidentical hormone services, and massage. It is a private, family-practice organization with 4 offices across Washington, and a presence in Kenya. Contact: info@totalcaretricities.com | 509-735-9355.
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