Health First Urgent Care: Urgent Care Centers in Tri-Cities
Urgent Care • Richland, WA • 3 (Richland, Pasco, Kennewick) locations
Clinic Type
Urgent Care
Address
37 Columbia Point Dr, Richland, WA 99352; 4605 N Rd 68, Pasco, WA 99301; 5211 West Clearwater Ave., Kennewick, WA 99336
Phone
+1-509-300-1500
billing@healthfirstuc.com
Opening Hours
Open 7 days a week; Richland: Mon-Fri 8am–7pm, Sat-Sun 8am–6pm; Pasco: Mon-Fri 8am–7pm, Sat-Sun 8am–6pm
Website
Services Offered
Insurance & Payment
—
Walk-in clinic pricing, Billing portal, Insurance accepted at locations
Languages Spoken
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Pricing
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Aggregate): 4.5/5 (2,028 total reviews across platforms)
- Google: 4.4/5 (835 reviews)
- Yelp: 3.3/5 (18 reviews)
Patients praise
- Professional, friendly, and knowledgeable staff
- Clean and well-maintained facility
- Efficient care with minimal wait times for many patients
- Convenient online appointment check-in system
- Comprehensive range of services available walk-in
Common complaints
- Occasional busy periods extending wait times
- Some mixed feedback on checking in processes
- Isolated reports of staffing issues
"The faulty is very clean, well stocked and well taken care of. The receptionist, medical staff and doctor were very helpful and welcoming."
— Loc8NearMe user review (December 2025)"Checking in could be slightly easier. Nurse and doctor were great!"
— Loc8NearMe user review (December 2025)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tri-Cities Urgent Care Clinic Agrees to Pay $2.8 Million to Resolve Claims of Overbilling for Diagnostic Tests | Office of Inspector General | Government Oversight | U.S. Department of Health and Human Services — Sep 25, 2025
- REC briefs | Tri-Cities Area Journal of Business — Mar 12, 2026
- Tri-City Clinic to Pay $2.8-Plus Million, for Fed. Overbilling Fr — Sep 24, 2025
- Health First Urgent Care agrees to pay nearly $3 million to resolve claims it overbilled Medicare and Medicaid - Elkhorn Media Group — Nov 19, 2025
- Washington urgent care clinic settles overbilling allegatio… — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Richland
Kadlec ExpressCare (Urgent Care) in Richland, part of Kadlec Regional Medical Center, offers rapid, walk-in urgent care services through Kadlec ExpressCare at the Queensgate Richland location. Kadlec is a Richland, WA-based hospital system with a notable heart and vascular program and the region’s only level III Neonatal Intensive Care Unit, plus a digitally advanced outpatient imaging center. Primary contact for the center: Kadlec Regional Medical Center in Richland (address: 888 SWIFT BLVD, Richland, WA 99352). If you need urgent care, head to the Kadlec ExpressCare location in Queensgate for quick evaluation and treatment of non-life-threatening conditions.
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