Urgent Care for Richland |Kadlec ExpressCare - Queensgate
Urgent Care • Richland, WA • Since 1958
About
Kadlec ExpressCare (Urgent Care) in Richland, part of Kadlec Regional Medical Center, offers rapid, walk-in urgent care services through Kadlec ExpressCare at the Queensgate Richland location. Kadlec is a Richland, WA-based hospital system with a notable heart and vascular program and the region’s only level III Neonatal Intensive Care Unit, plus a digitally advanced outpatient imaging center. Primary contact for the center: Kadlec Regional Medical Center in Richland (address: 888 SWIFT BLVD, Richland, WA 99352). If you need urgent care, head to the Kadlec ExpressCare location in Queensgate for quick evaluation and treatment of non-life-threatening conditions.
Clinic Type
Urgent Care
Address
2564 Queensgate Dr, Richland, WA 99352
Phone
844-510-4325
patientsafetyreport@jointcommission.org
Opening Hours
8 a.m. - 8 p.m., seven days a week
Telehealth
Get Care Online with ExpressCare Virtual
Services Offered
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Insurance & Payment
This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care.
Credit card, Debit card, Cash (if accepted at location)
Languages Spoken
FAQs
Do you offer same-day care for minor illnesses and injuries?
Yes. You can book online to reserve your spot for same-day care.
What are the address and directions for Kadlec ExpressCare - Queensgate?
2564 Queensgate Dr, Richland, WA 99352; near the corner of Queensgate Dr. and Duportail St.
What kinds of issues are treated at Kadlec ExpressCare Queensgate?
Common visits include coughs, sore throats, rashes, UTIs, cuts and scrapes, eye irritations, skin conditions, sprains and strains, and more.
Are sports and school physicals covered by insurance?
Sports and school physicals may not be covered by insurance; please check with your insurance provider.
What services are available beyond urgent care?
Care Navigation, testing (COVID-19 test, cholesterol test, TB test, urinalysis), and other urgent care services are listed in the site’s menus.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Kadlec ExpressCare - Urgent Care In Queensgate): 3.7 out of 5 stars (146 reviews)
Patients praise
- Efficient and convenient appointment booking process
- Staff described as professional, compassionate, knowledgeable, and friendly
- Short wait times reported by many patients
- Clean facility environment
Common complaints
- Concerns regarding facility size and air circulation in the clinic space
- Occasional complaints about appointment-related issues (e.g., location not being open as scheduled)
- Some feedback in online reviews appears to be conflated with other urgent care or emergency room experiences not specific to this clinic
"Amazing, compassionate, and knowledgeable staff. No waiting time at all but if there had been I would have felt it worth it. The only improvement I can think of is the size of the clinic itself is pretty small. It appeared clean but the confined space I felt lacked the air circulation that is especially important in a healthcare setting."
— Patient review (Beautihost)"I’m always very impressed with this Urgent Care. The check in is easy. The staff show compassion and patience with my mom who has dementia. Great medical facility."
— Patient review (Loc8NearMe) January 2026Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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