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About

Baptist Health Richmond, Inc. is a hospital located in Richmond, Kentucky that has served Madison, Estill, Garrard, Jackson, and Lee counties for over 100 years. The facility operates within the Hospitals and Health Care industry, with a small workforce of 39 employees. Key leadership includes Director Kasey Allex and Executive Director Karl Lainhart. The hospital is part of the Baptist Health system and maintains a local contact number: 859-623-3131. It is frequently referenced for general healthcare services, including heart care, cancer care, and behavioral health, and is connected to the broader Baptist Health KY & IN network.

Clinic Type

Critical Care

Address

801 Eastern Bypass, Richmond, KY 40475

Phone

859.623.3131

Email

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Opening Hours

Open 24 hours daily

Emergency Care

Emergency care available

Services Offered

  • emergency care
  • urgent care
  • virtual care
  • care finder
  • primary care
  • weight loss
  • gastroenterology
  • cancer care
  • heart care
  • imaging diagnostics
  • mother-baby care
  • neurology-stroke care
  • orthopedics-sports medicine
  • behavioral health
  • women's health
  • sleep center
  • conditions-treatments
  • leftsided-heart-failure
  • hormonal-imbalance
  • low-ejection-fraction-low-ef
  • cerebral-atrophy
  • radial-nerve-palsy
  • planning/price-transparency
  • price-estimator
  • advance-care-planning

Insurance & Payment

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Languages Spoken

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FAQs

What are the hospital’s hours?

Monday: Open 24 hours; Tuesday: Open 24 hours; Wednesday: Open 24 hours; Thursday: Open 24 hours; Friday: Open 24 hours; Saturday: Open 24 hours; Sunday: Open 24 hours

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0 out of 5 stars (29 reviews)
  • MedicalRecords.com: 2.5 out of 5 stars (80 reviews)

Patients praise

  • Appreciation for local access to medical care
  • Positive experiences with specific doctors and specialized procedures (e.g., cardiology, cancer care)
  • Commendation of compassionate nursing staff and attentive bedside support during serious health events

Common complaints

  • Concerns regarding Emergency Room (ER) responsiveness and care quality
  • Complaints about bedside manner and communication from medical staff
  • Dissatisfaction with parking availability and accessibility

"Totally positive experience!! Best thing to happen to Madison County has been the upgrade to Pattie A. Clay! ... Staff, doctors, and nurses are awesome! Cancer Care is wonderful!!!"

— MedicalRecords.com

"Even though these women were strangers, they were so comforting. That’s what I needed right then."

— Baptist Health Patient Testimonial (Mickey)

"Worst place to go for EMERGENCY. Would rather give druggies their fix then actually help people that have legitimate problems."

— MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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