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Means Adult Primary Care Clinic in Richmond, Kentucky offers internal medicine, preventative healthcare, nephrology care, and mental health services across three locations. The clinic provides on-site testing, accepts walk-ins and new patients, and maintains short wait times for adult primary care needs.

Clinic Type

Critical Care

Address

Richmond location (Main): 148 Skyview Drive, Mt. Sterling location: (address not fully provided in excerpt) Mount Sterling, KY 40353; Winchester location: 1145 W. Lexington Ave, Winchester, KY 40391

Phone

(859) 222-0587

Email

inappropriatecontent@hibu.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Preventative Healthcare
  • Nephrology Care
  • Mental Health Services
  • Primary Care
  • On-site Testing
  • Walk-ins
  • New Patient Intake

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 3.3/5 (22 reviews)
  • WebMD: Not specified (3 reviews total) (3 reviews)

Patients praise

  • professional and respectful treatment
  • good availability for appointments and walk-ins
  • trustworthy medical providers
  • friendly staff experiences reported by some patients

Common complaints

  • rude and unprofessional front desk staff
  • issues with prescription handling and follow-up communication

"Busy office for a reason, good Doctors and PA's, make sure to get an appointment but they usually always take walk-ins. Been with Dr. Butros for years, trust him with my health."

— WebMD

"I have always recommended this place highly until today and I had to see a PA and said she’d have the doctor to fax my prescription to the pharmacy and I never got my prescription faxed... I called and talked to the frond desk and was treated very rude it’s very unprofessional"

— WebMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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