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About

The Richmond Medical Center in Richmond, CA, provides general healthcare with emergency and urgent care services and patient care. It is part of Kaiser Permanente’s Northern California facilities network. The page highlights basic facility details (location, contact options) but does not specify specialized mental health services for children and families.

Clinic Type

Mental Health

Address

901 Nevin Ave, MOB 2, 3rd Floor, Richmond, CA 94801

Phone

510-307-1591

Email

—

Opening Hours

Monday through Friday, 8:30 a.m. to 5:30 p.m.; Saturday and Sunday Closed

Services Offered

  • Mental Health - Child and Family
  • Pediatric mental health
  • Adult mental health
  • Psychiatry
  • Psychology
  • Counseling
  • Therapy
  • Crisis services (if listed)

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the hours for this location?

Monday through Friday, 8:30 a.m. to 5:30 p.m. The facility is closed on Saturdays and Sundays.

What is the address for the Richmond Medical Center Mental Health - Child and Family department?

901 Nevin Ave, MOB 2, 3rd Floor Richmond, CA 94801

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Richmond University Medical Center, Staten Island): Low ratings frequently cited on platforms like Yelp for Richmond University Medical Center (Staten Island) (Multiple complaints cited across online review platforms)

Patients praise

  • Some patients report effective mental health treatment at the Virginia Treatment Center for Children (VTCC) in Richmond, VA, noting attentive and kind staff
  • Positive feedback on holistic care approaches and non-pushy medication management at VTCC
  • Supportive environment for families and children at VTCC, including flexibility with visitation and scheduling

Common complaints

  • Poor communication and unprofessional, rude, or dismissive staff at front desks and reception
  • Long wait times for appointments and last-minute cancellations
  • Concerns about lack of empathy and condescending interactions during onboarding or care coordination
  • General dissatisfaction with the administrative aspects of mental health services at Richmond University Medical Center (Staten Island)

"The social worker who did my onboarding was so condescending and disrespectful that I didn’t want to be treated there."

— FindRecoveryCenter.com reviews for Richmond University Medical Center

"They were never pushy with meds, the staff were the absolute best out of all 6 that I've been to... Id trust them with my child if they were in crisis."

— LocalityBiz.com review for Virginia Treatment Center for Children (VTCC) in Richmond, VA

"Had a terrible experience with the mental health clinic regarding my child...Alot of miscommunication, and suggestions without really understanding the root of..."

— Rehab.com review for Richmond University Medical Center (Staten Island) Family Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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