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About

Contra Costa Mental Health is the mental health division of Contra Costa Health, providing a range of services for children through older adults in Contra Costa County, including the Richmond area. Key contacts include multiple phone numbers (844-844-5544, 800-833-2900, 888-678-7277). Main offices are in Martinez (1340 Arnold Dr) and Richmond (256 24th St). The organization focuses on recovery, hope, and collaborative programs with partners. For direct Richmond-specific services, consider calling the listed numbers or visiting cchealth.org/mentalhealth.

Clinic Type

Mental Health

Address

1340 Arnold Dr, Martinez, CA 94553, US

Phone

844-844-5544

Email

publicinfo@cchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.0 out of 5 stars (based on limited reviews) (2 reviews)
  • LocalityBiz (Independent review platforms): Low star ratings (1 out of 5 stars common) (Multiple independent user reviews)

Patients praise

  • Formal patient satisfaction surveys indicate generally high satisfaction rates (e.g., 92% satisfied with services received)
  • Some patients report positive experiences with specific therapists and consistent care providers

Common complaints

  • Concerns regarding medication management and provider responsiveness
  • Reports of rude or dismissive staff and therapist interactions
  • Difficulties with administrative processes, including appointments and communication
  • Perceived lack of care for patient well-being

"The therapist that was supposed to help me actually said there was nothing wrong. She wasn't gonna diagnose me with anything and rolled her eyes at me."

— LocalityBiz user review for Central County Adult Mental Health Services

"These people are suppose to know how to handle people with mental issues and how to help them... When I called not only were they rude but they would purposely put me on hold for long periods of time and I got hung up on twice."

— LocalityBiz user review for Contra Costa Behavioral Health

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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