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Children's Hospital of Richmond at VCU (CHoR) is a nonprofit pediatric hospital in Richmond, Virginia, affiliated with the VCU School of Medicine and part of VCU Health. Key points: - Level 1 Pediatric Trauma Center with a helipad - 144 pediatric beds; serves ages 0–17 (and young adults) across eastern Virginia - Located inside VCU Medical Center; researchers and clinicians affiliated with VCU - Established originally in 1920 (current hospital building/construction activity started around 2019) - Recognized in Virginia as a leading pediatric center (ranked among the top in the state by U.S. News & World Report in 2020–21) - Address: 1250 East Marshall Street, Richmond, VA 23298; main contact: 804-228-5818

Clinic Type

Pediatrics

Address

Richmond, US

Phone

(804) 828-CHOR (2467)

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

ER care for kids: Level 1 Pediatric trauma center

Services Offered

  • orthopaedics
  • neurosciences
  • surgery
  • mental health
  • hematology and oncology
  • therapy services
  • neonatology
  • gastroenterology
  • nephrology
  • pulmonology
  • urology
  • heart/cardiology

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 3.6/5 (169)
  • Facebook: 96% recommend (904)
  • Vivian Health: 4.1/5 (20)

Patients praise

  • Compassionate and kind staff
  • High professionalism and dedication from medical personnel
  • Clean and well-maintained facilities
  • Effective communication with families regarding treatment plans
  • Efforts to comfort children and reduce anxiety

Common complaints

  • Lengthy wait times in the Emergency Department
  • Staffing shortages reported by some patients
  • Occasional concerns regarding miscommunication between departments
  • Reports of delays in care for some critically ill patients

"Everyone at VCU cares about every single child. Our teenage, son loved being treated like a king and all the pretty nurses."

Birdeye review

"Many reviewers praise the team’s professionalism and kindness, especially toward anxious or nervous children, with several noting staff went beyond expectations to ensure comfort."

Wheree summary of patient feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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