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About

UK HealthCare (University of Kentucky HealthCare) is the nonprofit health system of the University of Kentucky, based in Lexington, KY. It includes the university’s hospitals, clinics, outreach locations, and health profession colleges, delivering advanced patient care through its network of facilities (HQ at 1000 S. Limestone, Lexington). Key details: - Type: Nonprofit, Hospitals and Health Care - Founded: 1955 - Headquarters: Lexington, KY - Services: Hospital and clinic care across multiple locations (UK HealthCare system) - Contact/online: ukhealthcare.uky.edu - Notable aliases: University of Kentucky HealthCare, Chandler Medical Center, UK Good Samaritan Hospital - Population and scale: Approximately 2,381 employees (as noted in highlights); serves a broad patient base through its hospital/clinic network If you’re specifically seeking Urology services at UK HealthCare in the Richmond area, UK HealthCare operates in Lexington and associated outreach locations. For precise Richmond-area urology providers, schedules, and appointment options, contact UK HealthCare directly or visit their website to locate the nearest UK HealthCare urology clinic or Lexington-based specialists who serve Richmond patients.

Clinic Type

Urology

Address

740 S. Limestone Second Floor, Wing C, Room B200 Lexington, KY 40536

Phone

859-218-7693

Email

itshelpdesk@uky.edu

Opening Hours

Sun: Closed Mon-Fri: 7:30 am - 5:00 pm Sat: Closed

Emergency Care

Available

Services Offered

  • Urology

Technology & Equipment

  • minimally invasive treatments
  • flexible cystoscopy
  • ureteroscopy
  • modern laparoscopy
  • robotics
  • precision medicine
  • tissue engineering
  • minimally invasive prostatectomy

Team

  • William K. Ballentine, III, MD, MD — Urology
  • Katie N. Ballert, MD, MD — Urology
  • Donald P. Bell, MD, MD — Urology
  • John R. Bell, MD, MD — Urology
  • Amanda F. Buchanan, MD, MD — Surgical Oncology - Pediatric Urology
  • Jaclyn M. Condo, PA-C, PA-C — Urology
  • Amber E. Davis, APRN, APRN — Urology
  • Lauren P. Hicks, DNP, APRN, FNP-C, DNP, APRN, FNP-C — Urology
  • Alyssa M. Noomen, APRN, APRN — Urology
  • Hannah L. Puntney, APRN, APRN — Urology

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the Urology clinic hours?

Mon-Fri: 7:30 am - 5:00 pm; Sun and Sat: Closed

Where is the Urology clinic located?

740 S. Limestone Second Floor, Wing C, Room B200 Lexington, KY 40536

Awards & Accreditations

  • No. 1 hospital in Kentucky by U.S. News & World Report

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • WebMD Care: 4.5 out of 5 (21 ratings)
  • US News & World Report (aggregate): 4 out of 5 (77 ratings total)
  • Healthgrades: 3.4 out of 5 (Multiple ratings)
  • MedicalNewsToday (for Dr. Andrew Todd): 1.0 out of 5 (1 review)

Patients praise

  • Professional and thorough care
  • Effective treatment of complex conditions (e.g., kidney stones, cancer)
  • Clear explanations of conditions and treatments
  • Courteous and helpful office staff
  • High patient trust and satisfaction in specific providers

Common complaints

  • Concerns regarding bedside manner and communication
  • Complaints about delays in surgical planning and follow-up
  • Mixed feedback on patient interaction and thoroughness

"Dr. Bell saved my brother's life. So grateful for his expertise! He is very personable with patients and I can't speak highly enough of him."

— Vitals (Dr. John R. Bell)

"He researched the best treatment and discussed all options with me, then let me decide. His bed side manner is outstanding as well as his safety and care for his patients."

— Healthgrades (Dr. Denis Yalkut)

"Terrible communicator and no bedside manner. My son and hospital staff waited on surgery for over 8 hours only to be told... that he had no plan of performing the surgery that day."

— MedicalNewsToday (Dr. Andrew Todd)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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