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Clinic Type

Behavioral Health

Address

87 N. Clinton Avenue, Rochester, NY 14604

Phone

(585) 546-7220

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • I would give a 0 rating if I could. This place should be shut down! Don’t waste your time here. They are unqualified frauds... My therapist ghosted me several times. Rude front desk. Answering machines that go nowhere."},{quote:{citations:,confidence:: clinicians described positively by patients using specialized crisis centers"}}],sampleQuotes:[{quote:{citations:,confidence:

Patients praise

  • walk-in clinics provide an important alternative to ER visits
  • staff described as compassionate and knowledgeable in crisis settings
  • helpful for immediate crisis intervention and safety planning

Common complaints

  • reports of rude front desk staff
  • complaints regarding billing errors and potential fraud
  • difficulties reaching providers or getting callbacks
  • concerns about therapist turnover or ghosting
  • unprofessional communication during evaluations

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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