Addiction (Substance Use Disorder) | Conditions & Treatments
Chemical Dependency Services • Rochester, NY • Multiple locations including Brighton Health Center; Strong Recovery - Brighton; SUMMITS - Rochester; Westfall Practice - Pittsford locations
Clinic Type
Chemical Dependency Services
Address
Brighton Health Center, 2613 West Henrietta Road, Suites C & D, Rochester, NY 14623
Phone
(585) 275-3161
webmaster@urmc.rochester.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Mental Health Crisis Call Line: (585) 275-8686 (24/7)
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services does Outpatient Chemical Dependency Services offer?
Intensive individual therapy and a variety of group therapy options, as well as medication for addiction treatments, with wrap-around supports like Family Services, Mental Health Therapy, Peer Support, and Continuing Care.
What is Strong Recovery?
A Certified Community Behavioral Health Clinic offering comprehensive patient care with high standards as determined by DHHS; accredited by Joint Commission and licensed by NYS Office of Addiction Services and Supports.
Do you offer services in Spanish?
Yes, Sobriedad Fuerte is designed to meet the needs of Spanish-speaking patients.
Are there sliding fee discounts?
Yes, no one will be denied access to services due to inability to pay; a discounted/sliding fee schedule is available.
Where are the services located?
Brighton Health Center; Brighton, NY with contact information and directions provided for each site.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Huther Doyle): 3.55/5 (31)
- Birdeye/Google (Delphi): 3.7/5 (19)
- Rehab.com (Pathways): 4.29/5 (7)
- Rochester Regional Health - Unity Chemical Dependency: 2.7/5 (Google), 4.2/5 (Facebook) (10 (Google), 940 (Facebook))
- Rehab.com (Villa of Hope): 2.78/5 (50)
- Detox.net (John L. Norris ATC): 3.6/5 (3)
Patients praise
- Respectful, supportive, and caring individual counselors and staff
- Effectiveness of programs in maintaining sobriety and recovery
- Helpful group therapy sessions
- Availability of comprehensive human services beyond addiction treatment (e.g., housing support)
Common complaints
- Disorganization and lack of continuity of care
- Long wait times for appointments and responses
- Understaffing issues
- Concerns regarding food quality and facility amenities
- Perceived lack of compassion or professional communication
"The doctors care! the nurse cares! They went above and beyond to help my husband and I."
— Rehab.com user review (Huther Doyle)"The place is so disorganized and chaotic no one in charge seems to ever truly know what’s going on."
— Best-rehabs.com (quoting Google review for Unity)"Thanks to everyone here I have been able to get my life back on track after a crippling dance with opiates that lasted over a decade."
— Birdeye user review (Delphi)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Monroe County, NY - County Executive Bello Announces $4.5 Million Investment To Sustain 24/7 Walk-in Open Access Clinic At Delphi Rise — Apr 29, 2026
- New addiction support program launches in Rochester to offer comprehensive care — Nov 7, 2025
- New funding secures 24/7 support at Monroe County clinic for substance abuse treatment — Apr 30, 2026
- URochester-led study aims to improve addiction treatment for couples | University of Rochester School of Nursing — Mar 31, 2026
- Substance use summit offers support for families and community members | WXXI News — Apr 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More chemical dependency services clinics in Rochester
Summary: Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York and beyond, formed in 2014 from mergers and expansions. It operates 9 hospitals, outpatient labs, home health, elder care (ElderONE/PACE), and affiliated services, with ACM Global Laboratories and various subspecialties. RRH offers a broad range of health services but does not appear to be primarily focused on addiction recovery in the provided highlights. For addiction recovery specifically, RRH’s site may offer behavioral health, addiction treatment, or referral options, but those details aren’t listed in the extracted content. If you need precise addiction recovery programs (inpatient/outpatient, detox, rehab, counseling) at RRH, I can check RRH’s current offerings or provide direct contact points.
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