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About

Summary: URochester Medicine, Department of Medicine at the University of Rochester (URMC), is a nonprofit academic-clinical department based in Rochester, NY. It is described as the largest department within UR Medicine, focusing on compassionate clinical care, educational excellence, and innovative research. The department emphasizes collaboration among scientists, providers, and trainees to deliver advanced care and access to the latest clinical trials. Relevant aspects include: internal medicine focus, graduate medical education, research, and medical care. Headquarters: Rochester, NY. Website: urmc.rochester.edu/medicine. Notable details: small employee count (2 reported), industry in hospitals and health care, and affiliations with URMC and related medical centers.

Clinic Type

Internal Medicine (multi-location group)

Address

Ambulatory Care Center at Strong Memorial Hospital 601 Elmwood Avenue, 5th Floor Rochester, NY 14642

Phone

(585) 275-5681

Email

webmaster@urmc.rochester.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Get Care Now / video visits (as referenced on site)

Services Offered

  • Internal Medicine

Insurance & Payment

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There may be additional insurance or private pay charges for services provided here.

Languages Spoken

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FAQs

What types of care do internal medicine teams provide?

Care for adult patients over the age of 18 with chronic, complex and acute health conditions.

Who may be part of internal medicine teams?

Physicians, advanced practice providers (nurse practitioners or physician assistants), medicine residents, registered nurses, or physician support specialists.

Where is Strong Internal Medicine located?

Ambulatory Care Center at Strong Memorial Hospital, 601 Elmwood Avenue, 5th Floor, Rochester, NY 14642.

Are there additional charges for services at Strong Memorial Hospital locations?

There may be additional insurance or private pay charges for services provided at these locations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (UR Medicine Primary Care – Partners in Internal Medicine): 4.2/5 (18 reviews)
  • LocateHub (UR Medicine – Strong Internal Medicine): 2.9/5 (21 reviews)
  • Birdeye (UR Medicine Primary Care – Greece): 4.4/5 (5 reviews)

Patients praise

  • Highly rated individual providers for compassion, knowledge, and listening skills
  • Efficient and friendly office and nursing staff at some locations
  • Systematic use of patient surveys for transparency and quality improvement

Common complaints

  • High billing/unexpected costs at urgent care facilities
  • Long wait times for appointments and in emergency departments
  • Concerns regarding professional demeanor and communication from certain providers
  • Perceived lack of transparency in billing and facility types

"Dr. Kane is top notch rockstar... He always listens to my questions and provides great feedback."

— URochester Medicine Provider Page

"The big takeaway is that in the UR Medicine world, urgent cares might look the same, but they’re not built the same, and the kind you choose could dramatically impact your care and bill."

— RochesterFirst News Report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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