Ridgeview Internal Medicine Group
Internal Medicine • Rochester, NY
About
Ridgeview Internal Medicine Group in Rochester, NY offers comprehensive medical care for adults, including internal medicine, primary care, general health, prevention and wellness, immunizations, and physicals. Located at 1850 East Ridge Road, the practice was established in 1992 and employs physicians, a Physician Assistant, and Nurse Practitioners.
Clinic Type
Internal Medicine
Address
1850 East Ridge Road, Rochester, NY 14622
Phone
585-342-3870
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Opening Hours
Monday–Friday 8:30 am – 4:30 pm (closed daily 12:00 pm–1:00 pm)
Emergency Care
Call 911 for life-threatening emergencies
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the office hours?
Monday 8:30 am - 4:30 pm; Tuesday 8:30 am - 4:30 pm; Wednesday 8:30 am - 4:30 pm; Thursday 8:30 am - 4:30 pm; Friday 8:30 am - 4:30 pm; office closed daily from 12:00 pm to 1:00 pm.
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What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Highland & Unity Hospitals): 2 out of 5 (Patient Experience Score) (N/A (US News methodology))
- Healthgrades (Rochester General Hospital): 56% patients recommend (7% lower than national average) (N/A)
- Birdeye (Rochester General Hospital Laboratory): 4.1 stars (66 reviews)
Patients praise
- Positive experiences with specific clinical departments such as labor and delivery or NICU
- Occasional praise for individual attentive doctors and nurses
- Certain hospitals are recognized as high performing in specific adult procedures and conditions
Common complaints
- Billing errors and complex insurance denial issues
- Inattentive, unprofessional, or rude staff interactions
- Delays in care, specifically concerning call button response times and pain management
- Cleanliness concerns in patient rooms and facilities
- Difficulties with appointment scheduling and administrative communication
"The gals in PACU unit were very kind to me in my first experience with surgery. They gave me excellent recovery steps with my Packet to go home."
— LocalityBiz review of Rochester General Hospital"Unity is the worst hospital in Rochester."
— LocalityBiz review of Unity Hospital"Nurses at Sands postpartum were amazing and the NICU amazing but other then that they sucked."
— Birdeye review of Rochester General Hospital Laboratory Service CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rochester Man Spotlights Impact of URochester Medicine Transplant Care | University of Rochester Medicine — Jun 4, 2026
- RRH opens comprehensive care facility in Geneva — Sep 3, 2025
- More than $3 Million in Grants Help EIOH Remove Barriers to Dental Care | University of Rochester Medicine — Mar 31, 2026
- Rochester Regional Health - Products, Competitors, Financials, Employees, Headquarters Locations — Dec 15, 2025
- Rochester Regional Health launches free genetic screening program — Nov 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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