Atrium Health Primary Care Shiland Family Medicine
Primary Care • Rock Hill, SC
Clinic Type
Primary Care
Address
1656 Riverchase Blvd. Suite 2400, Rock Hill, SC 29732
Phone
803-329-5131
chfoundation@atriumhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3/5 (604 reviews)
- WebMD: 1/5 (single review) (1 review)
Patients praise
- Professional, knowledgeable, and attentive medical providers who listen to patient concerns
- Compassionate, friendly, and helpful office staff who provide efficient service during visits
- Comprehensive range of medical care including chronic condition management, physicals, and pediatric care
- Some patients appreciate the thoroughness of doctors like Dr. Williams and Dr. Pope
Common complaints
- Difficulty with administrative tasks and phone communication (long wait times, being hung up on)
- Concerns regarding prescription refills and doctor follow-up communication
- Reports of being dismissed or terminated as a patient without satisfactory explanation
- Occasional complaints about bedside manner and perceived rudeness from some staff or providers
- Issues with appointment scheduling and occasional long wait times in the office
"The office manager does not take accountability for returning calls. Oh, one last important thing. If you file a complaint, be careful. They’ll terminate you as a patient over the phone."
— Birdeye"Dr. Brian Williams is the best! He listens and he cares. I so appreciate him."
— Loc8NearMeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Atrium Health Primary Care Shiland Family Medicine - Apple Maps — Mar 16, 2026
- Brittany Hozik, MD | Family Medicine - Atrium Health — May 27, 2026
- Mira Patel, DO | Family Medicine | Atrium Health — May 19, 2026
- Rock Hill, SC | Atrium Health Primary Care Shiland Family Medicine — Aug 4, 2025
- Atrium Health Primary Care Shiland Family Medicine - Rock Hill, SC — Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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