Emergency Department Services - Unitypoint Health - Trinity Rock ...
Emergency Medicine • Rock Island, IL
Clinic Type
Emergency Medicine
Address
Emergency Department, UnityPoint Health - Trinity Rock Island
Phone
(309) 779-5000
idph@adco.agency
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.1 stars (157 reviews)
- MedicalRecords.com: 3.1 stars (61 reviews)
- Healthgrades (Patient Experience Rating): 58% (patients who gave a rating of 9 or 10)
Patients praise
- Some reports of helpful and kind staff members
- Occasional praise for specific ER personnel
Common complaints
- Long wait times and difficulties with appointment scheduling
- Issues with administrative processes and registration efficiency
- Perceptions of unprofessional staff or poor bedside manner
- Patient experience ratings below the national and state averages
"If you aren't bleeding or not breathing, I would not bother."
— MedicalRecords.com reviewer"Hands down the most unprofessional medical place I have dealt with. Constant problems with appointments, billing, bedside manner, condescending staff, etc."
— MedicalRecords.com reviewer"ER staff are awesome best PCTs in the quad cities"
— Birdeye reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Emergency Medicine in Rock Island - Find a Provider or Specialist at ... — Feb 10, 2026
- Amber Gipple, PA-C - Rock Island, IL - Emergency Medicine — Feb 11, 2026
- Andrew Friederich, MD - Rock Island, IL - Emergency Medicine — Feb 11, 2026
- UnityPoint expert breaks down how ERs actually work — Apr 7, 2026
- Trinity EMS System — Aug 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Rock Island
Summary: - UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin, with a history linked to the former Iowa Health System. Its headquarters are in West Des Moines, IA, and it operates a range of care including urgent, primary, emergency, and virtual services. - The organization employs about 4,246 people and has multiple affiliated facilities and services across its footprint, including UnityPoint Health – Trinity in some contexts. To confirm current status, address, and services of Trinity Rock Island Emergency Department, consult UnityPoint Health's official site or contact their Rock Island network directly.
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