Trinity Rock Island Emergency Department - UnityPoint Health
Emergency Medicine • Rock Island, IL • Since 1995
About
Summary: - UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin, with a history linked to the former Iowa Health System. Its headquarters are in West Des Moines, IA, and it operates a range of care including urgent, primary, emergency, and virtual services. - The organization employs about 4,246 people and has multiple affiliated facilities and services across its footprint, including UnityPoint Health – Trinity in some contexts. To confirm current status, address, and services of Trinity Rock Island Emergency Department, consult UnityPoint Health's official site or contact their Rock Island network directly.
Clinic Type
Emergency Medicine
Address
2701 17th Street Rock Island, IL 61201
Phone
309-779-5000
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Monday-Sunday: 24 hours
Website
https://www.unitypoint.org/locations/unitypoint-health---trinity-rock-island-emergency-department
Telehealth
Available every day, 8 a.m. to 8 p.m. for virtual urgent care (for individuals 2+ in IA, IL, NE, SD)
Emergency Care
In an EMERGENCY, call 911 or go to a hospital-based Emergency Department; Level II Trauma Center verified by Illinois Department of Public Health
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
In an EMERGENCY, what should you do?
Call 911 or go to a hospital-based Emergency Department to receive lifesaving care.
What is the difference between a hospital-based ED and a freestanding ED?
Hospital-based EDs have more resources necessary to quickly save a life; freestanding EDs may charge similarly and may require ambulance transfer for higher level of care.
What services do Trinity Rock Island ED provide for serious conditions like heart attack or stroke?
Hospital-based ED with access to resources such as heart catheterization labs and operating rooms.
Are Trinity Rock Island services honored or recognized?
The page notes Trinity Rock Island has been honored for top heart and stroke care.
How should you proceed if chest pain or shortness of breath occur?
Go to the Emergency Department or call 911 immediately.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.1/5 stars (157 reviews)
- MedicalRecords.com: 3.1/5 stars (61 reviews)
- Healthgrades (based on standardized patient experience surveys): 56% would definitely recommend
Patients praise
- some staff members described as kind and helpful
- positive mention of specific nursing/PCT care in the ER
Common complaints
- long wait times
- unprofessional and condescending staff behavior
- difficulties with appointment scheduling and billing
- lack of follow-up or thoroughness during visits
"If you aren't bleeding or not breathing, I would not bother."
— MedicalRecords.com review"ER staff are awesome best PCTs in the quad cities"
— Birdeye review"Hands down the most unprofessional medical place I have dealt with. Constant problems with appointments, billing, bedside manner, condescending staff, etc."
— MedicalRecords.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Quad Cities hospitals get low marks in federal ratings — Dec 2, 2025
- Courtney DeClercq • BSN — Jun 11, 2026
- ORA Orthopedics and UnityPoint Health® – Trinity Announce Expanded Partnership - ORA Orthopedics — Dec 16, 2025
- UnityPoint Health - Trinity nurses raise awareness during Sexual Assault Awareness Month - Worldnews.com — Apr 9, 2026
- Paul Fecht, Nurse Practitioner | Rock Island, IL | WebMD — Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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