MercyOne Rockford Family Medicine
Family Medicine • Rockford, IL
Clinic Type
Family Medicine
Address
702 E. Main Ave., Rockford, IA 50468
Phone
(not provided)
todd.mizener@mercyone.org
Opening Hours
7:00am - 5:00pm
Telehealth
Yes (virtual visits may be scheduled based on visit reason)
Emergency Care
Available (Hospital and Emergency Department follow-up visits)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Payment options not specified on page
Languages Spoken
FAQs
What services are offered at MercyOne Rockford Family Medicine?
Family Medicine services include wellness, pre-operation history and physical, hospital and ED follow-up visits, chronic disease and medication management, acute illness and injury, minor procedures, patient education and health coaching, lab and X-ray, EKG, coagulation management, osteopathic manipulative treatment (OMT), and nursing home visits.
What are the hours for MercyOne Rockford Family Medicine?
Phone & Address section shows hours: 7:00am–4:30pm or 7:00am–5:00pm on various lines; general hours listed as 7:00am–5:00pm for some days.
Do they offer virtual visits?
Yes, they offer virtual visits (Offers Virtual Visits).
What services are included?
Family Medicine Services Include: Wellness (baby, child, adult), Pre-Operation History and Physical, Hospital and Emergency Department Follow Up Visits, Chronic Disease and Medication Management, Acute Illness and Injury, Minor Procedures, Patient Education, Counseling and Health Coaching, Lab and X-ray, EKG, Coagulation Management, Osteopathic Manipulative Treatment (OMT), Nursing Home Visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: very positive
- Birdeye: 4.6 out of 5 stars (10 reviews)
- MercyOne/Ratings.MD (Dr. Lisa Kapler): 4.9 out of 5 stars (77 verified ratings)
- MercyOne/Ratings.MD (Dr. Michael Lindstrom): 4.9 out of 5 stars (152 verified ratings)
- Yelp: 1 star (1 review)
Patients praise
- Doctors are caring, attentive, and thorough
- Staff is friendly and helpful
- Easy-to-understand explanations of medical issues
- Effective at diagnosing and treating health concerns
Common complaints
- Difficulty contacting the office via phone
"Very kind and caring for all her patients. Would recommend her to anyone."
— Patient review for Dr. Lisa Kapler"Dr. Lindstrom is excellent at diagnosing problems and knowing how to treat them."
— Patient review for Dr. Michael Lindstrom"Tried multiple times over the last 2 days only to get a message saying the office is closed and call back during regular business hours."
— Yelp user complaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UIC Rockford program hopes to keep family doctors local — Oct 13, 2025
- College of Medicine program aims to keep doctors working in Rockford — Oct 14, 2025
- Medical students join program designed to keep doctors in Rockford area after graduation - Rock River Current — Oct 13, 2025
- New Street Medicine Program expands health care access in Rockford — Oct 16, 2025
- Crusader Community Health opens sixth Rockford area location — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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