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Clinic Type

Family Medicine

Address

301 E State St, Rockford, IL 61104

Phone

(888) 812-1183

Email

Opening Hours

8:30am-5:00pm, Monday to Friday

Telehealth

Available (in-person, phone, or video visits mentioned)

Services Offered

  • Primary care
  • Family medicine
  • Chronic condition care
  • Wellness & preventive care
  • Immunizations
  • Laboratory testing services
  • Specialty care
  • Behavioral health
  • Pharmacy

Insurance & Payment

  • Original Medicare
  • Medicare Supplement (Medigap)
  • Medicare Advantage
  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Advantage plans
  • Medicare Supplement (Medigap) plans
  • Medicare-Medicaid Plans

Accepts most Medicare plans; verify specific plan acceptance with clinic

Insurance (Medicare)

Languages Spoken

  • English
  • Spanish (via es/clinicas pages)
  • Spanish

Current Offers

Rockford Primary Care Doctor’s Office – accepting new patients

FAQs

Is Oak Street Health Rockford accepting new patients?

Yes, this location is accepting new patients, with a limited number of online appointments available.

Where is Oak Street Health Rockford located?

The Rockford clinic is at 301 E State St in Rockford, Illinois.

What are the hours of operation at the Rockford primary care clinic?

Our Medicare doctors are available from 8:30am-5pm, Monday to Friday.

What insurance does Oak Street Health Rockford accept?

Our Rockford location accepts all forms of Medicare, including Original Medicare Part A and Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

Awards & Accreditations

  • Oak Street Health selected by AARP as the only primary care provider to carry the AARP name

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health (Official Clinic Website): 4.51 out of 5 stars (614 ratings)
  • Birdeye: 4 out of 5 stars (156 reviews)
  • Birdeye (OSF Medical Group - Primary Care): 3.3 out of 5 stars (38 reviews)

Patients praise

  • Friendly and helpful staff members
  • Providers described as knowledgeable, approachable, and good listeners
  • Clean and accessible facilities
  • Short waiting room times for some patients

Common complaints

  • Billing issues and delays in resolution
  • Unprofessional or uncaring staff behavior
  • Difficulty obtaining timely appointments or seeing a doctor instead of a nurse practitioner
  • Disorganized handling of lab work and medical records

"Dr. Dean listens to his health concerns and acts on them. The staff are all very friendly and helpful."

Yelp

"I’ve had a very disappointing experience with this clinic. From the unprofessional attitude of the front desk staff to the disorganized handling of lab work, everything has been frustrating."

Birdeye (OSF Medical Group - Primary Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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