Live
Read more

Clinic Type

Urgent Care

Address

N Mulford Rd Immediate Care, 3775 N Mulford Rd, Rockford, IL 61114

Phone

779-696-9202

Email

lklitzke@uwhealth.org

Opening Hours

Monday-Friday 8 a.m. – 7 p.m.; Saturday-Sunday 10 a.m. – 6 p.m.

Telehealth

Available (general UW Health telehealth services referenced in extras)

Emergency Care

Urgent care; no dedicated emergency department indicated

Services Offered

  • Urgent care
  • Walk-in clinic
  • Same-day visit reservations
  • Telehealth not specified
  • In-person visits

Insurance & Payment

Languages Spoken

FAQs

What is the recommended way to reduce on-site wait times?

Call the clinic at 779-696-9202 to reserve a time to be seen the same day.

Can I still walk into the clinic without calling ahead?

Yes, you may still walk into the clinic to be seen, but wait times will vary based on acuity.

What are the hours of operation?

- Monday-Friday 8 a.m. - 7 p.m. - Saturday-Sunday 10 a.m. - 6 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • urgentcaremap.health: 2.9 stars (245 reviews)
  • loc8nearme.com: not clearly stated in snippet (described as highly praised) (not clearly stated in snippet)
  • threebestrated.com: 4.8 score (not clearly stated in snippet)
  • reviews.birdeye.com (SwedishAmerican Medical Group/Woodside at 3775 N Mulford Rd): 3.3 stars (75 reviews)

Patients praise

  • Friendly and helpful staff
  • Fast/efficient visits with minimal wait time
  • Clean, well-kept facility
  • Attentive clinicians with clear follow-up and same-day lab results (as described in reviews)

Common complaints

  • Rude/unprofessional behavior reported in reviews
  • Use of waiting outside in cold and kicking people out of building reported (complaint-type experiences)

""Always friendly and always do everything to get you in as quick as possible. Love that they take appointments! Nurse Ron is the best!""

Loc8NearMe review excerpt

""Went in today 07-19-2025 ... staff and the doctor were all amazing! So friendly and helpful! Best experience ive ever had!""

Loc8NearMe (most recent review excerpt)

""They are not professional, they are rude. they rather have someone wait outside in the cold for three hours for their loved one/patient to be done ...""

Birdeye review excerpt (SwedishAmerican Medical Group/Woodside / 3775 N Mulford Rd)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Rockford

Rockford, IL·Urgent Care

Mercyhealth Urgent Care – Perryville Rockford is part of Mercyhealth, a nonprofit regional health system based in Rockford, Illinois. Mercyhealth operates extensive hospital, clinic, post-acute, and retail services across southern Wisconsin and northern Illinois, including 10 offices in Illinois and Wisconsin. The system focuses on accessible urgent care within its network, offering non-emergency medical care when you need quick evaluation and treatment. For Perryville Rockford-specific information (hours, services, and contact), please check Mercyhealth’s official site or call the Rockford/Mercyhealth main line.

VerifiedEmergency careSince 1889
Rockford, IL·Urgent Care

VerifiedOnline bookingEmergency care

See all urgent care clinics in Rockford

Comparing your options?

See other urgent care clinics in Rockford, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics