Physicians Immediate Care | Rockford, E. State St.
Urgent Care • Rockford, IL
Clinic Type
Urgent Care
Address
6595 East State Street, Rockford, IL 61108
Phone
(815) 226-1300
wn5410@wellnow.com
Opening Hours
Not specified on page
Telehealth
Yes, WellNow Virtual Care mentioned
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
No specific insurers listed; mentions insurance accepted and uninsured pricing.
Credit/debit cards, Walk-in payment, Insurance, Uninsured pricing, Cash (assumed)
Languages Spoken
—
Pricing
Current Offers
No appointment needed (walk-in)
FAQs
Can I walk in for care without an appointment?
Yes, simply walk in or check in online.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WellNow (listing page): 835 reviews (no average rating shown in snippet) (835)
- Birdeye: 864 customer reviews (rating not shown in snippet) (864)
- Solv Health: Quality of care 5.0; Bedside manner 5.0; Staff friendliness 5.0; Facility cleanliness 5.0
- UrgentCareMap.health: 4.1 stars (797 reviews)
- BBB: BBB Rating: A (737 complaints filed against business (BBB))
Patients praise
- Caring/competent staff and good bedside manner
- Smooth/quick appointment experience and reasonable wait times
- Clean facility and high staff friendliness/quality scores (per Solv Health)
- Some reviewers report effective communication and treatment (e.g., prescription called in)
Common complaints
- Poor communication/phone access; no callback
- Not listening/arrogant behavior; very short doctor interaction
- Long waits (room time) and discomfort/poor environment (e.g., lights shutting off)
- ADA/accessibility complaint (door not compliant)
- Denied medication after testing/lab review delays; no follow-up
- General dissatisfaction reflected in low ratings and negative experiences
"“Can’t say enough good about staff at rockford va clinic. They all went out of their way to help me and mine… A great clinic with caring people. 5 stars” (snippet on Birdeye)."
— Birdeye (Physicians Immediate Care - 1,193 Reviews)"“Made an appointment for 1 … PM for a medical opinion on a leg laceration …” (snippet indicating appointment and care process)."
— Birdeye (Physicians Immediate Care - 1,193 Reviews)"“Had a bad experience… they responded to my negative review saying they would like to know more about my visit, I wanted to let them know everything about it but they made it impossible to contact them… they just do not care.”"
— Birdeye (Physicians Immediate Care - 1,193 Reviews)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Judy Hwang, DO - Emergency Medicine Physician in Rockford, IL — May 14, 2026
- Dr. Colin C. Eash, DO - Internal Medicine Physician in Rockford, IL — May 10, 2026
- Valerie K. Wright - Nurse Practitioner in Rockford, IL — May 14, 2026
- Dr. Ehsun Naeem, MD - Internal Medicine Physician in Rockford, IL — May 10, 2026
- Eye care store to open new location on E State Street in Rockford — Mar 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Rockford
Mercyhealth Urgent Care – Perryville Rockford is part of Mercyhealth, a nonprofit regional health system based in Rockford, Illinois. Mercyhealth operates extensive hospital, clinic, post-acute, and retail services across southern Wisconsin and northern Illinois, including 10 offices in Illinois and Wisconsin. The system focuses on accessible urgent care within its network, offering non-emergency medical care when you need quick evaluation and treatment. For Perryville Rockford-specific information (hours, services, and contact), please check Mercyhealth’s official site or call the Rockford/Mercyhealth main line.
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