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Clinic Type

Family Medicine

Address

821 Commercial Street Unit 3 Rockport, ME 04856; 7 Madelyn Lane Suite 200 Rockport, ME 04856

Phone

207-301-3700

Email

Opening Hours

Monday: 8:00 AM - 5:00 PM EDT; Tuesday: 8:00 AM - 5:00 PM EDT; Wednesday: 8:00 AM - 5:00 PM EDT; Thursday: 8:00 AM - 5:00 PM EDT; Friday: 8:00 AM - 5:00 PM EDT; Saturday: Closed; Sunday: Closed

Services Offered

  • Comprehensive health care for infants, children and adults
  • Health assessments and physicals
  • Activity/sports screenings
  • Acute and chronic illness care
  • Preventive medicine

Team

  • Robert Merrill, MD — Physician

Insurance & Payment

  • Medicaid
  • Medicare

PBMC accepts Medicaid and Medicare and offers financial assistance based on family size and income. For free medical care, your family income must be at or below 200% of the federal poverty guidelines.

financial assistance based on family size and income, public/private insurance where applicable

Languages Spoken

FAQs

What services are offered at Pen Bay Family Medicine?

Comprehensive health care for infants, children and adults; health assessments and physicals; activity/sports screenings; acute and chronic illness care; preventive medicine.

Who is the contact for appointments?

Call 207-301-3700 to schedule an appointment.

What is the distance to the Rockport locations?

Pen Bay Family Medicine and PBMC have multiple offices in Rockport/Rockport area (distances vary: 2.72 miles to Rockport location, 3.48 miles to another Rockport location).

Are there other offices nearby?

Yes, Waldoboro Family Medicine and additional offices in the area.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Dr. Kendall): 4/5 stars (21 reviews)
  • WebMD (Dr. Peabody): 4.5/5 stars (21 ratings)
  • Vitals (Dr. Thackeray): 3.2/5 stars (12 ratings)

Patients praise

  • Many providers described as friendly, empathetic, and knowledgeable
  • High patient satisfaction regarding follow-up communication in certain cases
  • Effective coordination of care and responsiveness by staff members
  • Strong ratings for providers listening to patients and explaining conditions well

Common complaints

  • Reports of dismissive or unconcerned staff and providers
  • Concerns regarding long wait times and communication delays
  • Specific complaints about misdiagnosis or delayed care in isolated instances

"Dr. Landfair and his entire staff are pleasant and professional at all times. They answer any and all questions have and spend as much time as necessary with [patients]."

Vitals review for Dr. Jeffrey Landfair

"Missed cancer diagnosis for almost a year. Offhanded and unconcerned with my continued pain and symptoms. Delay in testing and diagnosis caused lymphoma to reach stage 3."

Vitals review for Dr. Carrie Thackeray

"Fabulous NP. She is a great listener. She is super responsive. Very knowledgeable. Responds on MyChart. I cant recommend her enough."

WebMD review for Pen Bay Family Medicine

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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