Primary Care | MaineHealth Pen Bay Hospital
Family Medicine • Rockland, ME • Multiple (Rockport and Waldoboro-based primary care sites; Rockport internal medicine) locations
About
MaineHealth Pen Bay Hospital in Rockland (Pen Bay Medical Center) is a non-profit, full-service community hospital in mid-coast Maine. It is part of MaineHealth and offers a broad network of care including primary care, emergency services, obstetrics, pediatrics, and behavioral health, with access to the MaineHealth system’s specialists and services. The hospital operates 106 beds, employs over 1,100 staff, and supports more than 30 specialty areas. It emphasizes community health through Pen Bay Community Health & Wellness programs and holds recognized quality credentials (Joint Commission accreditation; Get With The Guidelines Stroke Gold Plus). For primary care needs, the hospital provides access to physicians and advanced practice providers within the MaineHealth Medical Group, plus a network of related care services. Contact: main phone numbers include 207-301-8000 and 207-921-8491.
Clinic Type
Family Medicine
Address
15 Anchor Dr Ste 201 Rockport, ME 04856-3848
Phone
207-301-5900
childcare@penbayhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Not explicitly listed
Services Offered
Technology & Equipment
Team
Insurance & Payment
Co-payments are expected at time of service.
Checks, Cash, Visa/Mastercard credit cards, Visa, Mastercard
Languages Spoken
Pricing
FAQs
What types of primary care services are offered?
Family medicine, internal medicine, pediatric care, and integrated behavioral health services.
Do you accept new patients?
Not specified; contact the clinic for availability.
Should you need to cancel or reschedule your appointment, please give us 48 hours notice.
This allows us to offer your appointment to another patient.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 70% patient experience rating (9/10 score) (N/A)
- U.S. News & World Report: 89% recommend rate (N/A)
- Healthgrades (Internal Medicine): 1/5 stars (1 review)
Patients praise
- some patients reported kind, professional, and compassionate staff and nursing care
- instances of great listening and responsive providers, particularly among nurse practitioners
- positive feedback on scheduling and accommodating staff in some departments
Common complaints
- reports of long wait times for appointments and at the facility
- some patients felt staff or physicians were dismissive, rude, or lacked concern
- difficulties with communication, such as unresponsiveness to portal messages or phone calls
- concerns regarding quality of care and diagnosis accuracy
"Fabulous NP. She is a great listener. She is super responsive. Very knowledgeable. Responds on MyChart. I cant recommend her enough."
— WebMD review for Pen Bay Family Medicine"Went to check in and the old lady receptionist was having a personal conversation and we waited 15 just to get checked in! And she was rude afterwards like we interrupted her!"
— Healthgrades review for Pen Bay Internal Medicine"There are only a select few doctors that actually care about their patients in this hospital... The answering service lady is rude and undesirable to talk to and no matter how many times you leave a voicemail with one of their departments, they will NOT get back to you."
— A-Better-Place review for Pen Bay Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alisyn Zuber, PA, Joins MaineHealth Walk-in Care Rockland | MaineHealth — Apr 1, 2026
- MaineHealth Pen Bay Hospital to offer Saturday flu clinics this fall - Shop Midcoast Villager — Sep 23, 2025
- Raymond Howard, MD, Joins MaineHealth Primary Care and Walk-in Care Belfast | MaineHealth — Sep 1, 2025
- “Help Yourself” Food Pantry Shelf Now Available at MaineHealth Primary Care Family Medicine Brooks | MaineHealth — Mar 1, 2026
- MaineHealth Pen Bay and Waldo Hospitals Announce Thanksgiving Hours - Shop Midcoast Villager — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Rockland
Knox County Health Clinic (Knox Clinic) is a Maine nonprofit community health center in Rockland. It provides medical, dental, prescription assistance, counseling, and wellness services for the uninsured. The clinic operates as a volunteer-model site with a Medical Clinic, Rx program, Dental program, and Mental Health/Wellness services, supported by private donations. Key details: - Location: Headquarters in Rockland, Maine (22 White St, Rockland, 04841) - Founded: 1999 - Revenue: about $10 million annually; workforce: 8 employees - Leadership: Chief Clinical Officer – Clifford Dacso; Development Director – Karen Brace - Services: medical care, dental care, prescription assistance, mental health, and wellness programs - Access: serves Knox County residents, focused on uninsured populations - Contact: info@knoxclinic.org; phone numbers listed on their site Note: The organization prioritizes access to quality care for the uninsured in Knox County and relies on private donations.
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