MVHS Medical Group - Rome Medical Office
Hospital Services • Rome, NY • Since 2014
About
MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.
Clinic Type
Hospital Services
Address
1617 North James Street, Suite 900, Rome, NY 13440
Phone
+1-315-917-8199
hrhelpdesk@mvhealthsytem.org
Opening Hours
Office Hours: Monday–Friday, 8:30 a.m.–4:00 p.m. Lab Hours: Monday–Friday, 7:00 a.m.–3:00 p.m. (Closed 12–1 p.m.)
Services Offered
Team
Insurance & Payment
—
This practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income.
Discounts or essential services based on family size and income; available to all patients regardless of ability to pay, Discounts based on income
Languages Spoken
FAQs
Is the MVHS Rome Medical Office accepting new patients?
New patients age 18 and older are being accepted and current patients have transferred to the new practice.
What services does the Rome Medical Office provide?
Primary care services is the focus; location also lists Laboratory Services and Primary Care as Location Type.
Is there an after-hours clinic?
After Hours Clinic available at select locations. Contact the office for additional information.
Are there lab hours available at this location?
Lab Hours: Monday - Friday, 7 a.m. - 3 p.m. Closed: 12 p.m. - 1 p.m.
Is the lab location open to MVHS Medical Group patients only?
This lab location is only open to patients of the MVHS Medical Group.
Who are some providers at this location?
Amita Butala, MD; Anthony Cotronea, MD; Nicoletta Tallandini Cotronea, MD (and others listed under Providers at this Location).
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- localitybiz.com: Mixed reviews on localitybiz.com (a blend of 5-star and 1-star ratings) (Multiple (localitybiz.com))
Patients praise
- Helpful and friendly office staff
- Clean facilities
- Satisfied with quality of care from specific providers
- Convenient on-site lab services
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Challenges with new patient appointment scheduling/availability
- Poor communication experiences with some providers
- Long wait times for walk-in services
"They are a great doctors office. I recommend. Thank you."
— LocalityBiz user review"Places is a real dump honestly... healthcare providers are lowering your life expectancy with terrible care. Sent them emails, call there no answer."
— LocalityBiz user review"I have never been so poorly informed and handled by a Dr. in my life. Communications are passive and then none."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS Rome Medical Office Welcomes New Primary Care Physician - Greater Utica Chamber of Commerce — Oct 21, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- New hours announced for several MVHS medical offices | Health, Fitness and Recreation | romesentinel.com — Oct 24, 2025
- Several MVHS Medical Offices to Relocate to the Medical Office Building in Downtown Utica - Mohawk Valley Health System — Feb 24, 2026
- New Nurse Practitioner Joins Digestive Disease Medicine at MVHS - Mohawk Valley Health System — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospital services clinics in Rome
Rome Health is a nonprofit healthcare system based in Rome, New York, founded in 1887. It operates as a comprehensive hospital and medical services provider with affiliations to St. Joseph’s Health and New York Medical College. Key details: - Services: Primary and specialty care, long-term care, and a broad range of medical services including bariatrics/weight loss, behavioral health, breast imaging, cardiology, emergency, gastroenterology, general surgery, gynecology, lab testing, maternity care, medical imaging, physical and occupational therapy, nursing and home/rehabilitation services, pharmacy, and more. - Location: Headquarters at 1500 N James St, Rome, NY 13440, United States, with four offices nationwide (all in Rome, NY area). - Ownership/structure: Private nonprofit; affiliate of St. Joseph’s Health and clinical site for New York Medical College. - Contact: main phone 315-338-7000. - Aliases: Rome Memorial Hospital; sometimes listed as romehospital.org as homepage.
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