Rome Health Hospital
Hospital Services • Rome, NY • Since 1887
About
Rome Health is a nonprofit healthcare system based in Rome, New York, founded in 1887. It operates as a comprehensive hospital and medical services provider with affiliations to St. Joseph’s Health and New York Medical College. Key details: - Services: Primary and specialty care, long-term care, and a broad range of medical services including bariatrics/weight loss, behavioral health, breast imaging, cardiology, emergency, gastroenterology, general surgery, gynecology, lab testing, maternity care, medical imaging, physical and occupational therapy, nursing and home/rehabilitation services, pharmacy, and more. - Location: Headquarters at 1500 N James St, Rome, NY 13440, United States, with four offices nationwide (all in Rome, NY area). - Size and finances: 176 employees (up 13% YoY), about $18.4M annual revenue; total funding around $23.9M. - Ownership/structure: Private nonprofit; affiliate of St. Joseph’s Health and clinical site for New York Medical College. - Contact: main phone 315-338-7000. - Aliases: Rome Memorial Hospital; sometimes listed as romehospital.org as homepage.
Clinic Type
Hospital Services
Address
301 North James Street, Rome, NY 13440
Phone
315-336-4060
spa.reservations@turningstone.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.8 out of 5 stars (11 reviews)
- Clinic4All: 2.7 out of 5 stars (7 reviews)
- U.S. News & World Report: 88% willingness to recommend (overall)
- CareTransparency: 81 out of 100 patient satisfaction score
Patients praise
- Satisfactory overall inpatient recommendation rates in certain metrics
- Favorable patient satisfaction scores in specific reporting contexts
- Positive feedback on individual medical providers in some cases
Common complaints
- Long wait times in the emergency room
- Perceived lack of continuity of care and provider turnover
- Difficulties in accessing medical services and administrative staff interaction
- Inconsistent communication and responsiveness from staff
"I went here when I was suffering from postpartum depression and sat in the ER for 9 hours. I was sat on a bed in the hallway, was never put in a room and was never seen by a social worker..."
— Clinic4All review"The worst administration staff and service I've experienced in any field. even National Grid is more personable and accommodating than the staff here."
— Yelp review"I bought a home in Rome in April of 2023. Now it's September of 2024 & I have yet to see the same provider twice. There is no continuity of care here. The turnover rate here is alarming..."
— Clinic4All reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rome Health rolls out virtual nursing program with foundation grant — Feb 20, 2026
- Rome Health Launches Virtual Nursing Program | Health | wktv.com — Feb 20, 2026
- Rome Health part of Rural Hospital Stabilization Program — Mar 3, 2026
- Rome Health's Surgical Modernization Project Nears Completion | Health | wktv.com — Apr 3, 2026
- Rome Health Achieves National Benchmark in Safe Patient Handling | Health | wktv.com — Mar 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospital services clinics in Rome
MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.
Comparing your options?
See other hospital services clinics in Rome, or search the full directory by insurance, ratings, and more.