Internal Medicine - Rome Health Hospital
Internal Medicine • Rome, NY • Since 1887
About
Summary: Rome Health Hospital (Rome Health) is a nonprofit, comprehensive healthcare system based in Rome, New York, founded in 1887 and affiliated with St. Joseph’s Health. It offers primary and specialty care across its network, including internal medicine through its overall hospital and affiliated clinical sites. Services span primary care, orthopedic and surgical services, cardiology, gastroenterology, radiology and imaging, maternity and women’s health, nursing and residential care, rehabilitation, and behavioral health. The system emphasizes modern technology and patient access, and operates as a regional provider with 4 offices in the United States (HQ at 1500 N. James St., Rome, NY). It is privately owned (nonprofit) and employs about 176 staff, with a total annual revenue around $18.4M. Rome Health is an affiliate of New York Medical College and an affiliate clinical site of St. Joseph’s Health. If you’re seeking internal medicine care in Rome, Rome Health would be the local hospital network to contact for primary/internal medicine services, physician referrals, and related outpatient and hospital-based care. Contact: 315-338-7000.
Clinic Type
Internal Medicine
Address
1500 N. James St., Rome, New York 13440, US
Phone
(315) 338-7000
spa.reservations@turningstone.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Maps for all locations
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 61% (below national average)
- U.S. News & World Report: 88% satisfaction (willingness to recommend)
- Indeed: 3.7/5 (62 employee reviews)
Patients praise
- Staff dedication to patient care cited by some employees
- Comprehensive range of services including specialty care, primary care, and long-term care
- Efforts toward facility improvements and physician recruitment
Common complaints
- Difficulty with administrative staff and customer service
- Reports of long wait times in the emergency department
- Concerns regarding communication with nursing staff and care coordination
- Frustrations with prescription management and access to physician follow-up
"I will never go here again. I went here when I was suffering from postpartum depression and sat in the ER for 9 hours."
— Clinic4All Patient Review"The worst administration staff and service I've experienced in any field."
— Yelp Review"Rome Memorial Hospital is over all a good place to work for . Rome Memorial Hospital has been good to me for as long as I have been there."
— Indeed Employee ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mahmoud Shaaban, MD - Rome Health Hospital — Feb 2, 2026
- Sudershan Dang, MD | Rome Health — Mar 27, 2026
- Rome Health Hospital - Healthgrades — Jul 3, 2026
- Vivienne Taylor, MD | Rome Health — Feb 3, 2026
- Associate Director of Hospital Medicine - Rome, NY — Nov 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Rome
MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.
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