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About

MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.

Clinic Type

Internal Medicine

Address

1617 North James Street, Suite 900, Rome, NY 13440

Phone

+1-315-336-8260

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Monday - Friday, 8:30 a.m. - 4 p.m.

Services Offered

  • Laboratory Services
  • Primary Care
  • Internal Medicine
  • Family Medicine
  • Community Medicine
  • Medically supervised primary care for adults 18+
  • New patient intake
  • After Hours Clinic (limited locations)

Team

  • Amita Butala, MD — MD
  • David Cheng, MD — MD
  • Anthony Cotronea, MD — MD
  • Nicoletta Tallandini Cotronea, MD — MD
  • Suramya Sivarajan, MD — MD
  • Jullien Mowatt, FNP — FNP

Insurance & Payment

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This practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income.

Languages Spoken

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FAQs

What services are provided at MVHS Rome Medical Office?

Primary care services and laboratory services as part of MVHS Medical Group at the Rome Medical Office.

Is the Rome Medical Office accepting new patients?

New patients age 18 and older are being accepted.

What is the address of the Rome Medical Office?

1617 North James Street, Suite 900, Rome, NY 13440.

What are the lab hours?

Lab Hours: Monday - Friday, 7 a.m. - 3 p.m. (Closed 12 p.m. - 1 p.m.).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • localitybiz.com: 5-star and 1-star reviews shown; average not stated (Multiple reviews shown but exact count not stated)
  • wanderboat.ai: 5.0 (29w (review recency indicator shown; exact count not stated)

Patients praise

  • Friendly/helpful staff
  • Clean/pleasant office
  • Highly recommended/professional and caring providers
  • Ability to get lab services on site (mentioned)

Common complaints

  • Wait times (e.g., ~20 minutes)
  • Difficulty getting answers/communication (emails/calls no answer; directed to voicemail)
  • New patient/accepting patients information may be outdated or inconsistent
  • Strong dissatisfaction with care quality; described as a 'dump' or 'terrible care'

"“They are a great doctors office. I recommend.”"

— localitybiz.com review snippet (Chris Nichols)

"“Places is a real dump honestly… walked in waited in line for 20 minutes… Sent them emails, call there no answer.”"

— localitybiz.com review snippet (DK Wetstaff)

"“Very nice place clean”"

— localitybiz.com review snippet (Lisa Mosher)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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