Baylor Scott & White Primary Care – North Rowlett
Family Medicine • Rowlett, TX
Clinic Type
Family Medicine
Address
North Rowlett, TX (specific street address not provided on page)
Phone
469.800.2475
billingquestions@bswhealth.org
Opening Hours
Mon-Fri 8:00am–4:30pm; Sat Closed; Sun Closed
Telehealth
Yes (BSWH virtual care options including e-Visits and video visits)
Services Offered
Technology & Equipment
Insurance & Payment
Baylor Scott & White has established agreements with several types of insurances to ensure your health needs are covered.
billing statement guide, financial counselors on site, payment plans possibly available by billing team, Pay a bill online (guest), or login to MyBSWHealth; pay by mail; pay by phone; pay in person; other online payment options per BSWH guidance
Languages Spoken
—
FAQs
What services does Baylor Scott & White Primary Care – North Rowlett offer?
A full range of primary care services for the entire family, including chronic disease management, diagnostic testing, immunizations, pediatric care, physicals, preventative health, treatment for illnesses and minor injuries, and women’s health.
What services does Baylor Scott & White Primary Care – North Rowlett provide?
Primary care services including prevention, diagnosis and treatment for patients of all ages, from childhood through adulthood, handling routine problems and in-depth care for conditions such as high blood pressure, diabetes or heart disease.
What are the hours of operation?
Open from 8 a.m. until 4:30 p.m. Monday through Friday; Saturday and Sunday closed.
What is the phone number?
469.800.2475
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.7 out of 5 stars (230 reviews)
- BSW Health (Press Ganey): 4.8 out of 5 stars (29 ratings)
Patients praise
- Physicians are perceived as caring, thorough, and professional
- Positive feedback on communication, including explaining conditions well and listening to questions
- Efficient appointment scheduling and reasonable wait times mentioned in high ratings
- Patients appreciate that appointments do not feel rushed
Common complaints
- Occasional complaints regarding patient experience (minority of reviews)
"Dr. Lopez listens and has your best health outcome as his goal. Appointment wasn't rushed."
— Healthgrades (Patient Review)"Being going to Dr. Lopez around 13 yrs. The best doctor I've had!!"
— Healthgrades (Patient Review)"Care is caring and professional."
— BSW Health (Press Ganey Patient Comments)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Elvia Martinez Blanco, MD - Pathologist in Irving, TX — May 14, 2026
- Submission for the position: Nuclear Med Tech PRN - (Job Number: 25020926), Baylor Scott & White Health — May 3, 2026
- Prudent Growth Acquires 28,850 SF Retail Center in Rowlett, Texas - REBusinessOnline — Jul 1, 2026
- Dr. Kiet Truong, MD - Family Medicine Physician in Midlothian, TX | Healthgrades — Dec 25, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Rowlett
- The listing for "Mid Cities Family Care Llp" describes a company in the healthcare/primary care space with ties to Texas Health Family Care, including services for individuals and families and physician-focused primary care. - The information provided lists a Bedford, Texas headquarters and an emphasis on tailoring care to physicians and primary care providers. There is no explicit reference to a Texas Health Family Care location in Rowlett or an address at 5501 Gordon-Smith. - Key details: industry is listed as Accounting (likely a misclassification for a healthcare/primary care context), 8 employees, HQ in Bedford, TX, main contact number 877-847-9355, website care.texashealth.org, strong web traffic metrics (high monthly visits, low bounce rate). Verdict on your specific Rowlett address: The content does not confirm a Texas Health Family Care location in Rowlett at 5501 Gordon-Smith. If you need verification for that Rowlett address, a direct search of Texas Health Family Care locations or contacting the provided number would be recommended.
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