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About

- The listing for "Mid Cities Family Care Llp" describes a company in the healthcare/primary care space with ties to Texas Health Family Care, including services for individuals and families and physician-focused primary care. - The information provided lists a Bedford, Texas headquarters and an emphasis on tailoring care to physicians and primary care providers. There is no explicit reference to a Texas Health Family Care location in Rowlett or an address at 5501 Gordon-Smith. - Key details: industry is listed as Accounting (likely a misclassification for a healthcare/primary care context), 8 employees, HQ in Bedford, TX, main contact number 877-847-9355, website care.texashealth.org, strong web traffic metrics (high monthly visits, low bounce rate). Verdict on your specific Rowlett address: The content does not confirm a Texas Health Family Care location in Rowlett at 5501 Gordon-Smith. If you need verification for that Rowlett address, a direct search of Texas Health Family Care locations or contacting the provided number would be recommended.

Clinic Type

Family Medicine

Address

5501 Gordon-Smith Road, Ste 500, Rowlett, TX 75089

Phone

214-703-8100

Email

TexasHealthResources@TexasHealth.org

Opening Hours

Mon - Fri 8 a.m. - 5 p.m. (Sat - Sun Closed)

Services Offered

  • Wellness and Prevention
  • Illness/Sick Care
  • Disease Management
  • Screening and Testing
  • Other Services

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Texas Health Family Care in Rowlett?

Mon - Fri 8 a.m. - 5 p.m. (Saturday and Sunday closed)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6 out of 5 stars (362 reviews)

Patients praise

  • Highly-rated primary care physicians and PAs who are described as thorough and attentive
  • Friendly and helpful office staff members reported by some patients
  • Convenient and clean facility location
  • Long-term patient loyalty to specific providers

Common complaints

  • Reports of poor responsiveness to complaints
  • Concerns regarding administrative and billing staff communication
  • Negative experiences with hospice or patient care management in some instances
  • Occasional frustration with office policies during COVID-19 pandemic

"I’ve been going here 4 years and Jala has always been my PA-C. She is thorough always and makes sure i understand. Outstanding young lady!"

Loc8NearMe

"The nursing Staff that handle the elderly hospice candidates area are truly the worst! We do not recommend the case a management staff! They only cared about the money, not my relatives well being."

Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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