SSM Health Medical Group
Family Medicine • Saint Charles, MO • Since 1872 • More than 40 locations in the St. Louis and surrounding areas locations
About
SSM Health Medical Group in Saint Charles likely refers to the SSM Health system’s physician offices serving the Saint Charles area as part of its Midwest network. Key context from SSM Health: - Organization: Catholic, nonprofit health system with hospitals, clinics, and home/virtual care across Illinois, Missouri, Oklahoma, and Wisconsin. - Scope: 40,000 team members; extensive primary, specialty, urgent care, and pediatric services; includes physician offices and integrated care delivery. - Headquarters: St. Louis, Missouri; established 1872. - Contact/ presence: SSM Health operates multiple facilities and clinics in Missouri; specific Saint Charles locations would be part of their Missouri physician network. If you’re seeking a specific Saint Charles clinic or physician within SSM Health Medical Group (e.g., Saint Charles location, address, or providers), please share the exact name or service you need (e.g., primary care vs. specialty, or a particular provider), and I can pull together the precise details.
Clinic Type
Family Medicine
Address
Veterans Memorial Parkway, St. Charles, MO
Phone
6366692350
community.benefits@ssmhealth.com
Opening Hours
8:00 am - 5:00 pm
Telehealth
Express Virtual Care available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the address of SSM Health Medical Group in St. Charles?
711 Veterans Memorial Parkway, Suite 300 St. Charles, MO 63303
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (practice listing): Provider ratings shown (e.g., 4.4, 4.3, 4.7, 4.6) with 6 physicians (Not stated (no overall review count; “be first to leave a review” appears))
- Healthgrades (group directory): 3-star rating (Based on 1 review)
- Yelp (SSM St Charles Clinic Medical Group): 3.0 average rating (6 total reviews)
- Birdeye (St Joseph Health Center - hospital): 4.1 star rating (384 reviews)
Patients praise
- Some reviewers praise specific doctors/staff as knowledgeable, caring, and concerned for patients (Yelp).
- Some reviewers report very positive hospital experiences, including strong bedside professionalism/hospitality (Birdeye).
- Provider listings show relatively high individual scores for multiple physicians (Vitals).
Common complaints
- Complaints about rude front-nursing staff and feeling made to feel guilty (Yelp via yelp.ca).
- Long waits after being checked in/being seen well past appointment time (Yelp via yelp.ca).
- Reports of dismissive treatment and poor bedside experience with some hospital reviewers (Birdeye).
"“Front nurses are rude. Make you feel guilty for ever even calling… waited well over 30 minutes (way past my appointment time).”"
— Yelp.ca (SSM St Charles Clinic Medical Group reviews/brand page)"“I visit dr. Kramer and Sarah sbarra. Both great people and are very knowledgable and actually show concern and care for their patients. Definitely recommend”"
— Yelp (SSM St Charles Clinic Medical Group)"“horrible er...docs dont care… wait 4 hours… took a thumbs up… you're good to go.”"
— Birdeye (St Joseph Health Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly Weiss, APRN-CNP - St. Charles, MO — Jul 18, 2025
- Candace Counts, APRN-CNP - St. Charles, MO — Jul 29, 2025
- The cardiovascular/pulmonary rehabilitation program at SSM Health St. Joseph Hospital – St. Charles | SSM Health — Dec 1, 2025
- St. Joseph Hospital welcomes state-of-the-art da Vinci® Xi™ surgical system | SSM Health — Dec 1, 2025
- SSM Health expands to serve even more St. Charles County families with new comprehensive outpatient | SSM Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Saint Charles
Summary: St. Charles Complete Care is a Esse Health medical practice located in Saint Charles, Missouri, part of Esse Health, a private medical group headquartered in St. Louis, MO. Esse Health operates multiple offices across the United States (4 U.S. offices) and offers services typical of a physician group, including internal medicine. In 2021, Esse Health announced new physicians joining its Practices, and it has a presence in Saint Louis area as well as other locations under the Esse Health umbrella. If you’re seeking specifics about St. Charles Complete Care within Esse Health (e.g., services offered, physicians, appointment details, insurance accepted), consider visiting Esse Health’s site or contacting the St. Charles location directly for the most up-to-date information. Key contact: main Esse Health line 1-314-919-1000 or 314-851-1000.
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