Mercy Clinic Primary Care - Zumbehl Road
Primary Care • Saint Charles, MO
Clinic Type
Primary Care
Address
1820 Zumbehl Road, Suite 120, St. Charles, MO 63303
Phone
(636) 947-2334
bethany.pope@mercy.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Insurance, Self-pay, Medicare, Medicaid
Languages Spoken
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FAQs
What is the address of Mercy Clinic Primary Care - Zumbehl Road?
1820 Zumbehl Road, Suite 120 Saint Charles, MO 63303
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from Google): 2.6 out of 5 stars (14 reviews)
Patients praise
- Specific nurse practitioners praised for showing care and providing smooth visits
Common complaints
- Reports of rude and inconsiderate front desk staff
- Complaints regarding lack of empathy and communication issues from reception staff
- Allegations of bias and poor customer service experiences
"I like Mercy care overall but this location front desk was extremely inconsiderate... Not a single “how are you today, thank you, welcome in” no grace or manners!!"
— Birdeye Review"Nurse Practitioner K Hecht is the best. The entire visit from front desk to leaving, everything went smoothly. Ms. Hecht really shows that she cares and I am happy to have her as my provider."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lindsey R. Bender - Nurse Practitioner in Chesterfield, MO — May 14, 2026
- Dr. Donna M. Wagstaff, MD - Family Medicine Doctor in Oakville, MO — May 14, 2026
- Casey L. Buncher - Nurse Practitioner in Union, MO — May 14, 2026
- Open For Business: Mercy Clinic Primary Care – Springfield East Republic Road | Springfield Business Journal — May 8, 2026
- Dr. Mathew A. Strasser, DO - Internal Medicine Physician in Washington, MO — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Saint Charles
SSM Health Medical Group Saint Charles is part of the nonprofit Catholic health system SSM Health. The organization operates hospitals, physician offices, and other care services across Illinois, Missouri, Oklahoma, and Wisconsin, with St. Louis–area facilities as part of its network. SSM Health emphasizes compassionate, patient-centered care and offers in-person and virtual visits, urgent and primary care, and pediatric services. The Saint Charles area aligns with SSM Health’s broader network headquartered in St. Louis, MO, and its mission-driven, not-for-profit model. For precise Saint Charles locations or physicians within SSM Health Medical Group, check the SSM Health site or contact their Saint Charles offices directly.
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