SSM Health Medical Group
Primary Care • Saint Charles, MO • Since 1872
About
SSM Health Medical Group Saint Charles is part of the nonprofit Catholic health system SSM Health. The organization operates hospitals, physician offices, and other care services across Illinois, Missouri, Oklahoma, and Wisconsin, with St. Louis–area facilities as part of its network. SSM Health emphasizes compassionate, patient-centered care and offers in-person and virtual visits, urgent and primary care, and pediatric services. The Saint Charles area aligns with SSM Health’s broader network headquartered in St. Louis, MO, and its mission-driven, not-for-profit model. For precise Saint Charles locations or physicians within SSM Health Medical Group, check the SSM Health site or contact their Saint Charles offices directly.
Clinic Type
Primary Care
Address
711 Veterans Memorial Parkway, Suite 300 St. Charles, MO 63303
Phone
6366692350
community.benefits@ssmhealth.com
Opening Hours
8:00 am - 5:00 pm
Telehealth
Available online scheduling options; Express Virtual Care
Services Offered
—
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the directions to SSM Health Medical Group?
The building is on Veterans Memorial Parkway. Take the Convention Center exit on Interstate 70 and head south at the light. Follow signs for Veterans Memorial Parkway/Interstate 70 East, stay in the lane for Veterans Memorial Parkway and turn right on Time Center Drive. The Outpatient Center will be on your left.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 3.0 / 5 (6 reviews)
- Healthgrades: 3 / 5 (1 review)
Patients praise
- appreciation for the friendly and accommodating staff (some experiences)
- satisfaction with specific medical providers' expertise
- high quality of care when actually receiving medical attention
Common complaints
- rudeness and condescending attitude from receptionists and nursing staff
- significant waiting times past scheduled appointment times
- administrative inefficiencies and communication issues
- frustration regarding prescription management and billing policies
"Many users appreciate the friendly and accommodating staff... However, experiences can vary, particularly regarding communication and administrative processes."
— Wheree (SSM Health Medical Group Review Summary)"Front nurses are rude. Make you feel guilty for ever even calling. Went there twice. Both times i got into a room quickly, but then waited well over 30 minutes (way past my appointment time)."
— Yelp Review for Ssm St Charles Clinic Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly Weiss, APRN-CNP - St. Charles, MO — Jul 18, 2025
- Candace Counts, APRN-CNP - St. Charles, MO — Jul 29, 2025
- The cardiovascular/pulmonary rehabilitation program at SSM Health St. Joseph Hospital – St. Charles | SSM Health — Dec 1, 2025
- St. Joseph Hospital welcomes state-of-the-art da Vinci® Xi™ surgical system | SSM Health — Dec 1, 2025
- SSM Health expands to serve even more St. Charles County families with new comprehensive outpatient | SSM Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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