Pivotal
Urgent Care • Saint Joseph, MI • Since 1957
About
Urgent Care – Pivotal Saint Joseph - Pivotal is a government-licensed, certified community behavioral health clinic (CCBHC) focused on mental health, substance abuse, wellness, and recovery services. - Location: Saint Joseph, Michigan (one of three Pivotal offices nationwide); HQ in Centreville, MI. - Services: Individualized mental health and substance abuse treatment, wellness and recovery programs (specific urgent care details not listed on the page). - Contact: Multiple phone numbers available; main listings include 269-467-3072, 269-467-1921, 269-467-1000, 855-203-1730, 800-622-3967. - Access: Part of a regional network with offices in Three Rivers, Sturgis, and Centreville. - Founded: 1957; Industry: Mental Health Care; Type: Government Agency. - Online: pivotalstjoe.org If you need, I can extract exact urgent care hours or services from the site if you provide or allow a page visit.
Clinic Type
Urgent Care
Address
677 E. Main Street Centreville, MI 49032
Phone
269-467-1900
corporatecompliance@pivotalstjoe.org
Opening Hours
Monday-Thursday 8:30am-4:00pm; Friday 8:30am-3:00pm
Emergency Care
If you or someone you know is in a life threatening situation or medical emergency, immediately call 911.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the Urgent Care hours?
Monday-Thursday: 8:30am-4:00pm; Friday: 8:30am-3:00pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- App Store/Google Play: Generally high ratings on app stores, though app functionality is criticized (10,631 (App Store estimate))
Patients praise
- Convenient, at-home urgent care services
- Professional and compassionate clinical staff
- Easy and intuitive scheduling process
- Avoidance of traditional waiting rooms
- Transparent pricing
Common complaints
- Mobile application performance issues (e.g., black screens, communication difficulties)
"Absolute game changer. So rare to have health care tailored to my needs and schedule instead of the other way around. Setting up a home visit was quick and intuitive. The provider arrived when promised and was patient, engaging, and very professional."
— Pivotal Health Customer Review"Health care excellent but mobile app doesn’t work which is annoying … have to go to web site and/or call"
— Pivotal Health App Store ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pivotal CEO receives Hometown Health Hero – WLKM Radio 95.9 FM — Mar 20, 2026
- St. Joe plans to open rural clinic in early October | Hagadone News Network — Jul 9, 2026
- Saint Joseph Hospital Introduces Innovative ER Scheduling Tool - Saint Joseph Medical Center - Joliet — Sep 9, 2025
- Providence St. Joseph Medical Center breaks ground on new Rural Health Clinic — Jul 16, 2025
- Joliet’s Saint Joseph Medical Center says new online tool helps patients ‘fast track’ ER visits – Shaw Local — Aug 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Saint Joseph
Saint Joseph Health System (Indiana) is a nonprofit, multi-hospital health system based in Mishawaka, IN, founded in 1882. It offers compassionate, faith-based medical care with advanced technology, online scheduling, and career opportunities. The system operates four offices nationwide (primarily in Mishawaka) and is a Regional Ministry of Trinity Health. For urgent or immediate care, SJHS provides access to medical services through its hospitals and online scheduling, with a focus on non-profit health care in Michiana. Contact: main phone numbers listed (various regional lines) and the headquarters at 5215 Holy Cross Parkway, Mishawaka, IN 46617.
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