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Clinic Type

Urgent Care

Address

Phone

269-463-3600

Email

contactus@corewellhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Walk-In Clinic
  • Urgent Care
  • Primary Care
  • Family Medicine
  • Rehabilitation (Physical Medicine and Rehabilitation)
  • Emergency Medicine

Team

  • Sean W Sullivan, DO, Physical Medicine and Rehabilitation, Walk-In Clinic — DO
  • Meredith M Krugh, NP, Family Medicine, Walk-In Clinic — NP
  • Angelique Y Madison, NP, Family Medicine, Walk-In Clinic — NP
  • Karla G Newbold, MD, Family Medicine, Walk-In Clinic — MD
  • Laura C Trail, NP, Family Medicine, Walk-In Clinic — NP
  • Scott R Achramowicz, PA-C, Family Medicine, Walk-In Clinic, Emergency Medicine — PA-C
  • David M McIntosh, NP, Family Medicine, Walk-In Clinic — NP
  • Tobin J Klint, NP, Family Medicine, Walk-In Clinic — NP
  • Tanya Sobaski, NP, Family Medicine, Walk-In Clinic — NP
  • Sarah A Leese, PA-C, Family Medicine, Walk-In Clinic — PA-C
  • Luke W Linscheid, NP, Family Medicine, Walk-In Clinic — NP
  • Janelle M Cornforth, NP, Family Medicine, Walk-In Clinic — NP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau (BBB): 1.08/5 stars (based on customer reviews on BBB)
  • Birdeye (Niles location): 2.3/5 stars (6 reviews)

Patients praise

  • Compassionate and attentive care from individual providers and staff members
  • Warm, welcoming, and friendly atmosphere reported by some patients
  • Professional service and thorough medical attention in some instances

Common complaints

  • Billing issues, including surprise bills, incorrect coding, and potential 'balance billing' practices
  • Long wait times for appointments and delays in receiving test results
  • Concerns regarding staff turnover and difficulty booking specialists
  • Experiences with debt collection for disputed or already-paid medical debts
  • Complaints about unhelpful customer service and difficulty resolving billing disputes

"They are now adding a 'facility fee' of $2,010.00 because using their physicians - in a building ACROSS from the hospital is now considered 'to be the same as if you were admitted to the hospital'."

Better Business Bureau Customer Review

"The complaint centers on people treated at Corewell facilities who... saw insurance payments and contractual write-offs on their accounts, then still got hit with bills and collection notices."

Hoodline report on federal class-action lawsuit

"At Corewell Health Southwestern Medical Primary Care in St. Joseph, patients consistently highlight a warm and welcoming atmosphere that makes them feel at ease during their visits."

Primary Care List Review Consensus

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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