
Salem Family Health Center
Internal Medicine • Salem, MA • Since 1987 • 3 (Salem, Peabody, Gloucester) locations
About
Salem Family Health Center is part of North Shore Community Health (NSCH), a nonprofit primary care provider serving the North Shore region. NSCH offers comprehensive, accessible, and affordable care through board-certified physicians, nurse practitioners, and physician assistants, with additional dental and behavioral health services. Patient visits are available at four locations, including the Salem Family Health Center in Salem, MA, as well as school-based health centers at Salem High School, Peabody Veterans Memorial High School, and the Gloucester Family Health Center, plus the Peabody Family Health Center. NSCH emphasizes patient-centered care across all ages, aiming to build healthy communities with an integrated primary care approach. Headquarters are in Salem, MA, and the organization operates four US offices. Contact: info@nschi.org; Phone: +1 978-744-8388.
Clinic Type
Internal Medicine
Address
47 Congress Street, Salem, MA 01970
Phone
978-744-8388
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Opening Hours
Monday: 8:30AM – 7:30PM Tuesday: 8:30AM – 5:00PM Wednesday: 8:30AM – 7:30PM Thursday: 8:30AM – 5:00PM Friday: 8:30AM – 5:00PM Saturday: 8:30AM – 1:00PM
Telehealth
Telehealth appointments are available
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
In-Office Care: Monday 8:30AM – 7:30PM; Tuesday 8:30AM – 5:00PM; Wednesday 8:30AM – 7:30PM; Thursday 8:30AM – 5:00PM; Friday 8:30AM – 5:00PM; Saturday 8:30AM – 1:00PM.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz (Salem, MA location): 1 out of 5 stars (based on multiple negative reviews)
Patients praise
- Polite and helpful staff interactions
- Outstanding or nice medical care from specific providers
Common complaints
- Disorganization and lack of accountability
- Uncaring or rude staff interactions
- Poor communication regarding appointments and referrals
- Concerns regarding patient information handling (HIPAA compliance)
"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."
— LocalityBiz"Everyone was very polite and helpful. The nurse was very nice and of course the doctor was outstanding."
— rater8Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SALEM FAMILY HEALTH CENTER - Updated July 2026 - Doctors — Jul 8, 2026
- Salem Family Care - Pioneer Physicians Network — Jun 10, 2026
- Salem Family Healthcare — Salem, WV | BlueHive — Mar 29, 2026
- Salem Primary Care Clinic - Oregon Integrated Health — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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