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About

Blue Ridge Cancer Care - Salem is an oncology clinic in Salem, VA offering medical oncology and multidisciplinary cancer treatment. Located at 1900 Electric Rd, the clinic is part of Carilion Clinic and contracts with most major health insurance carriers.

Clinic Type

Oncology

Address

1900 Electric Rd, 1st Floor, Salem, VA 24153

Phone

540-982-0237

Email

billingservice@carilionclinic.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Medical Oncology
  • Cancer care
  • Multidisciplinary cancer treatment

Team

  • Mark D. Kochenderfer, MD, VTC Faculty — Care Team - Medical Oncology

Insurance & Payment

  • Carilion Clinic contracts with most major health insurance carriers (list updated periodically)
  • Carilion Clinic contracts with most major health insurance carriers

Carilion Clinic contracts with most major health insurance carriers. Policy specifics vary; verify with insurer prior to care.

Languages Spoken

  • English
  • Vietnamese
  • Spanish
  • Korean
  • Chinese
  • Arabic
  • Tagalog
  • Farsi
  • Amharic
  • Urdu
  • French
  • Russian

FAQs

Accepted insurance

Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice.

What is the care team and who is the medical oncologist?

Care Team includes physicians such as Mark D. Kochenderfer, MD (Medical Oncology VTC Faculty).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest": mixed (Yelp shows low ratings in some contexts, while other anecdotal accounts are positive)" (limited public reviews available across major platforms")

Patients praise

  • compassionate and understanding care
  • high praise for specific physicians and nursing staff
  • positive experiences with clinical trials and research team accessibility
  • favorable outcomes for long-term survivors

Common complaints

  • reports of poor quality care
  • negative experiences with medical staff
  • allegations of unprofessional communication regarding clinical errors

"My wife and I found understanding, compassion and support from the Clinical Research Coordinator... and a cadre of experienced, knowledgeable and caring staff."

— Blue Ridge Cancer Care Patient Story (Frank McClung)"

"Poor quality care. Terrible experience with medical staff. They tried to gaslight my family..."

— Yelp Review (June 2026)"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Salem, VA·Oncology

Blue Ridge Cancer Care is a private, full-service oncology group based in Roanoke, VA, with 12 offices across Virginia. It specializes in medical oncology, hematology, and radiation oncology and employs about 42 staff. The organization, founded in 1974, serves the Roanoke area including Salem, and operates under private ownership. Contact: main line 1-540-489-6522 or 1-540-982-0237. Address closest to Roanoke/Salem area facilities: 2013 South Jefferson St., Roanoke, VA 24014.

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Salem, VA·Oncology

Sarah Cannon Cancer Network at LewisGale Medical Center in Salem, VA offers comprehensive oncology services including medical, surgical, and radiation oncology. The center provides cancer screening, diagnosis, and treatment for multiple cancer types, along with clinical trials, genetic counseling, nurse navigators, and support services. Infusion and radiation centers are located at 1900 Electric Road.

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