Northeast Health Services
Psychiatry • Salem, MA • 1 (Salem, MA clinic) locations
About
Northeast Health Services' Salem, MA clinic, located at 35 Congress Street, offers therapy, psychiatry, and medication management with both in-person and telehealth options. The clinic accepts most major insurance plans, including Medicaid and Medicare, and is staffed by licensed therapists, board-certified psychiatrists, and psychiatric nurse practitioners serving children, adolescents, and adults.
Clinic Type
Psychiatry
Address
35 Congress Street, Suite 2235, Salem, MA
Phone
(508)%20409-0000
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Opening Hours
Monday–Friday 9:00 am – 5:00 pm; Saturday–Sunday: Closed
Telehealth
telehealth options available
Services Offered
Insurance & Payment
The insurance plans listed reflect acceptance across Northeast Health Services as a whole. Acceptance varies by clinic, and a listed plan may not be accepted at every location. To confirm coverage, contact central intake to review your plan and connect you with a provider who accepts your insurance.
Languages Spoken
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FAQs
What services are offered at the Salem, MA clinic?
Therapy, psychiatry, and medication management with in-person and telehealth options.
Is the Salem clinic in-network with insurance plans?
Yes, most major plans are accepted, including Medicaid and Medicare; acceptance varies by clinic.
Where is the Salem clinic located?
35 Congress Street, Suite 2235, Salem, MA 01970.
What are the Salem clinic hours?
Mon–Fri 9:00 am – 5:00 pm; Sat–Sun closed.
How can I confirm coverage for my specific plan?
Contact the central intake team to review your plan and connect you with a provider who accepts your insurance.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 2.3 out of 5 stars (3 ratings)
- TherapyDB: 4.7 out of 5 stars (62 verified reviews)
- Thriveworks Salem website: Not specified (aggregated) (47 reviews)
Patients praise
- Convenience and availability of telehealth and online therapy options
- Providers described as kind, attentive, patient listeners, and professional
- Efficient scheduling and responsive communication with specific practitioners
- Broad availability of services including psychiatry, therapy, and medication management
Common complaints
- Reports of unprofessional, rude, or incompetent staff at some facilities
- Concerns regarding rigid policies, forced treatments, or lack of patient agency in inpatient settings
- Reports of administrative issues such as unreturned communications, disorganization, or scheduling errors with individual providers
"The rest were incompetent and rude. They interrogated and yelled at us all the time... that place caused me immense stress."
— Review of Epstein Center for Behavioral Health"Terrible experience - attempted to schedule with Dr. Rudman, and after multiple emails and attempted phone calls that were not returned, it was clear that Dr. Rudman was incredibly disorganized."
— Review of Susan Rudman, EdD"Josh is fabulous. He responds quickly to any form of communication (email, text) and always has good ideas on how to proceed. Can't say enough great things about our experience with him."
— Review of Joshua Ritz, PMHNP-BCSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northeast Health Services Opens New Mental Health Clinic in Salem, Massachusetts — Sep 17, 2025
- Dr. Mary Eweka, DNP, APRN, PHMNP-BC, Psychiatrist | Methuen, MA | WebMD — Feb 2, 2026
- Matt Broussard - Addiction Specialist, Drug & Alcohol Counselor, Woburn, MA, 01801 | Psychology Today — Jul 7, 2026
- Eliina A. Novamo - Mental Health Counselor Specialist in Somerville, MA — May 14, 2026
- Susane Smiroldo Named Recommended IOCDF OCD Provider — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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